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11 Quizizz Jobs
Customer Success Manager
Quizizz
posted 1d ago
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Flexible timing
Key skills for the job
Job Description
- Own the Renewal Process: Proactively manage and drive renewals for your accounts, ensuring a seamless and positive experience to maintain long-term partnerships.
- Strategic Stakeholder Engagement: Build and nurture relationships with key customer stakeholders to identify their priorities, address concerns, and highlight the value of our solutions.
- Deliver Value-Driven Conversations: Regularly demonstrate the ROI and impact of our products by aligning customer goals with our platforms capabilities to reinforce the value proposition.
- Mitigate Churn Risks: Identify at-risk accounts early through health checks and engagement signals, and implement tailored action plans to re-engage and retain them.
- Uncover Growth Opportunities: Partner with customers to identify ways to expand adoption, upsell additional offerings, and drive deeper product usage that aligns with their strategic objectives.
- Collaborate for Success: Work cross-functionally with Sales, Onboarding, and Support teams to ensure customers achieve success and meet milestones that lead to retention and growth.
- Track & Report Progress: Monitor key metrics (e.g., product adoption, usage, health scores) to track progress, report outcomes, and guide conversations that drive retention and expansion.
Who you are...
- Excellent written communication skills and impeccable grammar.
- We value your skills and work ethic more than the number of years youve worked, but you would likely need at least 1-2 years of experience in the field of customer success.
- Experience in consumer products in the ed-tech sector is a bonus.
- Working with CRMs such as Salesforce, Gainsight, or Zendesk.
Employment Type: Full Time, Permanent
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What people at Quizizz are saying
Customer Success Manager salary at Quizizz
reported by
1
employee
with 5
years exp.
₹11.6
L/yr - ₹14.8
L/yr
At
par with the average Customer Success Manager Salary in India
View more details
What Quizizz employees are saying about work life
based on 28 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Quizizz Benefits
View more benefits
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Quizizz Bangalore / Bengaluru Office Location
Bangalore / Bengaluru, Karnataka Office
Headquarter
574/A 1st Main, Sector 6, HSR layout
Incubex building
Bangalore / Bengaluru, Karnataka
560102
560102
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