Quixy - Technical Writer - Documentation (3-5 yrs)

Job Description :

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our product.

You will join a team and work collaboratively with business analysts, developers, quality engineers, product managers, and usability experts to make our products easier to use.

Responsibilities :

- Act as a leader in documentation and work with internal teams including product managers, business analysts, and developers to obtain an in-depth understanding of the product and the documentation requirements.

- Determine the needs of users of technical documentation.

- Work with the team to make products and instructions easier to use.

- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

- Write easy-to-understand user interface text, online help, and developer guides.

- Create tutorials to help end-users use a variety of applications.

- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.

- Create and maintain the information architecture.

- Actively work with internal teams to meet delivery timelines in line with product releases.

- Be a partner with the team and ensure the documentation is up-to-date with the latest releases and features.

- Use effective animation, graphs, illustrations, or photographs to increase users' understanding of the documentation.

- Standardize content across platforms.

- Passionate about collecting feedback and updating/improving content frequently.

Requirements :

- 3 or more years of Technical Writer experience.

- Preference will be given to candidates who have experience working with product-based companies or enterprise applications.

- Proven working experience in technical writing of software documentation such as platform manuals, user manuals, release notes, articles, blogs, stories, online help, developer guides, tutorials, etc.

- Ability to deliver high-quality documentation paying attention to detail.

- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.

- Excellent written skills in English.

- Strong working knowledge of Microsoft Office.

- Exposure to Adobe tools like Robohelp, Photoshop, and Illustrator.

- Basic familiarity with the SDLC and software development.

- Advanced communication, and team interaction skills.

- Understanding of digital technologies and associated accessibility standards (Web Technologies and Mobile application Guidelines).

- Experience in converting Technical documents to HTML pages with basic knowledge of CSS and Styles is preferred.

- Experience in animation, graphs, illustrations, or photographs.

- University degree in Computer Science, Engineering or equivalent preferred.

Qualifications : Any Bachelors Degree.

Work Location : Hyderabad, India.