Operations Controller

Key Responsibilities

• Work closely with the Delivery teams and drive governance mechanism to improve Operations efficiency for an Vertical/VBU

• Be a delivery business partner and enable delivery teams by resolving their problems

• Establish a good relationship with the delivery team and drive actions

• Support and produce Operations Controller book for an Vertical/VBU/SAG

• Analysis of critical parameters influencing the profitability enhancements for a Vertical/VBU/SAG

• Prepare and circulate the weekly reports on Operations parameters to Delivery Leadership

• Support on any Adhoc activities for Department and Leadership

• Performing Adhoc analyses for supporting key strategic / business decisions

• Handle various sets of daily, weekly and monthly business reports

• Supporting special projects which are part of key organisational initiatives

• Collaborating with different cross functional teams to achieve the objective

• Achieve department goals and establish its activities in Verticals

• 8 to 10 Yearsexperience in financial and project data analysis and business reporting

• Good understanding about Quest processes, project management, delivery operations etc..

• Exposure in handling Cross functional teams

• Should be good team player and work closely with the Delivery Stakeholders

• Good in Excel and Power Point presentations

• Quick learner

• Attention to detail

• Good Communication skills

• Advanced Excel, experience in automation, VBA is an added advantage.

• Experience in creation of Automated dashboards using Power BI will be added advantage

• Outstanding problem-solving skills, both working alone and as part of a team. Analyse, find root cause and solve the problem.

• Comfortable working in a fast-evolving environment with a willingness to try new things and possesses excellent written and oral communication skills.

• Passion for numbers, being comfortable working with large data

• Improvement mind set: proactive in developing ideas to improve processes/solve problems

Basic Qualifications

• Degree holder in Engineering, MBA will be added advantage

• Minimum of 8-10 years of relevant professional experience or in Quest

Tools Skills

• Advanced Excel (VBA is an advantage)
• Power BI
• Data Analytics skills