Product Support Engineer- PSE

Job Description

- Support the In-Service Operations of fleets of various Large, Medium and Small Gas Turbine Aero engines.

- Support engine overhaul by providing solutions to salvage engine components.

- Working in a significantly challenging work environment.

Typical Activities expected to be performed by Product support Engineers:

- Technical Publication such as Aircraft Maintenance Manual [AMM] / Engine Shop Manual [ESM](content) / Service Bulletin [SB] creation and revision.

- In-Service Issue Analysis (Operational / Maintenance).

- Failure/ Non-conformance Investigation.

- Life Cycle Analysis.

- Optimization of maintenance activities.

- Technical Report writing.

- Data analysis and computation.

Essential Skills:

A proactive, energetic individual with:

- In-depth knowledge of gas turbine aero engines, engine components and their function during engine operation. Good understanding of system / component overhaul and maintenance techniques.

- In-depth understanding of gas turbine fundamentals.

- In-depth knowledge on part drawing reading and GD&T concepts.

- In-depth knowledge on working of various engine systems e.g., oil, fuel, air, bleed etc.

- Knowledge on purpose and functioning of different LRUs in engine operation.

- Knowledge of various inspection methods including Non-Destructive Testing (NDT) techniques.

- Knowledge of various types of repairs which can be applied to components.

- Knowledge of various manufacturing techniques and their application during component repair.

- Knowledge in engine assembly / disassembly and build shop.

- Understanding of various delivery excellence and quality control systems.

- Experience in Aero engine tech-pub is preferred.

- Good technical writing skills in English, ability to read and interpret Technical Specifications, other engineering data related to components and system maintenance.

- Good knowledge on Aerospace publication standards ATA100 and S1000D

Required Qualifications:

- Bachelors in Mechanical / Aeronautical Engineering specialization with strong academic track record.

- Minimum of 1-3 years of experience in Aviation Engines / Turbomachinery / Aircraft product and Customer support Engineering, Design or Repair activities.

- Ability to communicate effectively with all levels of the organization both internally and externally.

- Strong time management skills.

- Proactive and able to take initiative and work in a fast-paced environment.

- Able to make quick decisions.

- Able to take calculated risks.

- Promote the culture of Accountability, Change Championship, Teamwork and Customer Focus.

- Strong interpersonal and presentation skills.

- Global Mindset.

Required tools:

- Good hands-on experience in using MS Office (Word, Excel, Power Point, and similar tools), Adobe.

- Knowledge in engine 3D visualization and cloud-based softwareis an added advantage.

- Knowledge and experience in Illustration tools such as Tech Illustrator, Iso-draw, and similar tools).

- Knowledge of AS9100/ ISO9001 and Six Sigma Tools will be an added advantage.