Technical Writer

Role & responsibilities

The Technical Communications Specialist plans, develops, delivers, and maintains information products to support product and service deployment and product maintenance, throughout the product and service lifecycle. Information products include but are not limited to operation, maintenance, & concept manuals, assembly and disassembly instruction manuals, inspection manuals, training, multimedia, and technical illustrations. 

Responsibilities: 

• Proofread and reauthor functional specifications and other engineering-authored technical documents to simplify overall functionality and product intricacies. 
• Present complex information to the target audience in a controlled language such as Simplified Technical English (STE) and Plain English. 
• Serve the role of an editor / proofreader by participating in peer reviews. 
• Contribute to the development and continuous improvement of technical communications business processes, competencies, tools, standards, and best practices (style guides, templates etc.) 
• Develop, maintain, and improve personal professional competencies, specialized knowledge, and skills in technical communications and relevant technical domains. 
• Use topic-based and single-sourcing methodology to create, maintain, and evolve Product Reference Manuals, Tool Service Manuals, User Guides etc. 

Work Experience

Key Skill Sets: 

1. Manufacturing / Engineering Product documentation experience 

2. Excellent grammar and punctuation skills with attention to detail 

3. Key interpersonal skills including a self-starter and ability to work independently 

4. Advanced user of Content Management Systems (Windchill), XML authoring (Arbortext Editor) or equivalent

5. Illustration and graphic designing tools such as Adobe Illustrator & Photoshop 

Minimum Qualification

B. Sc / B.E. or B. Tech (Computer Science/ Chemical/ Mechanical / Electrical / Electronics) / Masters in English or Equivalent Degree

Preferred Qualification: Diploma or advanced training course in Technical Communication , Content management or Equivalent