Site Reliability Manager

Manager, Site Reliability Engineering

Hyderabad

Shift Timings: 1.00 PM - 10.00 PM

Duties and Responsibilities:

People Leader Responsibility

Position will manage 5 to 10 engineers both directly and indirectly. The engineers will include Site Reliability Engineers, Observability Engineers, Performance Engineers, DevSecOps Engineers, and others These individuals will vary from entry level to senior titles.

Responsibilities:

• Lead and manage a team of Site Reliability Engineers, providing mentorship, guidance, and support to ensure the team's success.
• Develop and implement strategies for improving system reliability, scalability, and performance.
• Establish and enforce SRE best practices, including monitoring, alerting, error budget tracking, and post-incident reviews.
• Collaborate with software engineering teams to design and implement reliable, scalable, and efficient systems.
• Implement and maintain monitoring and alerting systems to proactively identify and address issues before they impact customers.
• Implement performance engineering processes to ensure reliability of Products, Services, & Platforms.
• Drive automation and tooling efforts to streamline operations and improve efficiency.
• Continuously evaluate and improve our infrastructure, processes, and practices to ensure reliability and scalability.
• Provide technical leadership and guidance on complex engineering projects and initiatives.
• Stay up-to-date with industry trends and emerging technologies in site reliability engineering and cloud computing.
• Other duties as assigned.

Required Work Experience:

• 5+ years of experience in site reliability engineering or a related field.
• 2+ years of experience in a leadership or management role, managing a team of engineers.
• 2+ years of hands on working experience with Dynatrace (administrative, deployment, etc).
• Strong understanding of DevSecOps principles.
• Strong understanding of cloud computing principles and technologies, preferably AWS, Azure, or GCP.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proven track record of driving projects to successful completion in a fast-paced, dynamic environment.
• Experience with driving cultural change in technical excellence, quality, and efficiency.
• Experience managing and growing technical leaders and teams.
• Constructing, interpreting, and applying metrics to your work and decision making, able to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization and action

Preferred Work Experience:

• Proficiency in programming/scripting languages such as Python, Go, or Bash.
• Experience with infrastructure as code tools such as Terraform or CloudFormation.
• Deep understanding of Linux systems administration and networking principles.
• Experience with containerization and orchestration technologies such as Docker and Kubernetes.
• Experience or familiarity with IIS, HTML, Java, Jboss.

Knowledge:

• Site Reliability Engineering Principles
• DevSecOps Principles
• Agile (SAFe)
• Healthcare industry
• ITLT
• ServiceNow
• Jira/Confluence

Skills:

• Strong communication skills
• Leadership
• Programming languages (see above)
• Project Management
• Mentorship
• Continuous learning