System Analyst - Power BI Administrator (5-8 yrs)

Role Summary :

The System Analyst will be responsible for the administration and support of the Microsoft Power BI platform for a leading banking client. This role requires a strong understanding of Power BI architecture, data modeling, and incident management. The ideal candidate will be proactive, possess excellent communication skills, and be capable of resolving complex technical issues efficiently.

Responsibilities :

Power BI Platform Administration :

- Administer and maintain the Microsoft Power BI platform, ensuring its stability and performance.

- Create and manage Power BI workspaces, including access control and security.

- Perform migration of Power BI reports across different environments (e.g., development, testing, production).

- Handle critical incidents related to Power BI, ensuring timely resolution within defined SLAs.

Data Gateway Management :

- Configure and manage the Power BI data gateway for secure and efficient data connectivity.

- Troubleshoot and resolve issues related to data gateway performance and connectivity.

Power BI Environment Management :

- Manage and support Power BI Desktop, Power BI Shared Capacity, and Power BI Premium Capacity environments.

- Monitor and optimize Power BI capacity utilization.

Data Modeling and Support :

- Understand and apply data modeling principles within Power BI.

- Provide guidance and support to partners on Power BI best practices and data modeling techniques.

- Assist partners with how to create desired reports and visuals.

Incident and Problem Management :

- Proactively identify and resolve issues and risks related to the Power BI platform.

- Maintain accurate and up-to-date documentation of incidents and resolutions.

- Take ownership of issues and drive them to resolution within SLAs.

Communication and Collaboration :

- Communicate effectively with stakeholders, including technical and non-technical audiences.

- Provide clear and concise verbal and written communication.

- Collaborate with cross-functional teams to ensure seamless Power BI operations.

IT Standards and Methodologies :

- Adhere to IT concepts, execution methodologies, architectures, and technical standards.

Required Skills and Experience (Must-Haves) :

- Minimum 5 years of experience as a System Analyst or similar role, with a focus on Microsoft Power BI.

- Strong hands-on experience in administering the Microsoft Power BI platform.

- Proven ability to create and manage Power BI workspaces and migrate reports across environments.

- Experience in handling critical incidents and resolving issues within SLAs.

- Proficient in configuring and managing the Power BI data gateway.

- Solid understanding and hands-on experience with Power BI Desktop, Power BI Shared Capacity, and Power BI Premium Capacity.

- Strong understanding of data modeling concepts.

- Excellent communication skills (verbal and written).

- Strong problem-solving and analytical skills.

- Proactive and initiative-driven approach.

- Good knowledge of IT concepts, execution methodologies, architectures, and technical standards.

Desired Skills and Experience (Nice-to-Haves) :

- Experience with Power BI Report Builder and related issue resolution.

- Understanding of the banking and finance domain.

- Working experience with Agile/Scrum tools (Azure DevOps (ADO), Kanban, Confluence).

Key Competencies :

- Technical Proficiency in Microsoft Power BI.

- Incident and Problem Management.

- Data Modeling.

- Communication and Collaboration.

- Problem-Solving.

- Proactive Ownership.

- Agile Mindset.