Delivery Manager

Key Responsibilities & Deliverables: Kickstart new programs/projects for existing and new clients. Managing Accounts - Co-ordinating with Test Manager & Test Lead. Managing client escalation, People issues, requirement etc. Understanding existing clients, upcoming IT projects & IT budget etc. Working closely with the existing team - QK Account sales team for new logos and new solutions offerings. Contributing on Marketing & white papers. Working with Finance on billing and invoicing issues. Resource planning, coordinating with RMG, TA etc. Monitoring Revenue Leakage and GM improvement. Project Governance & Risk - Effort, Time, and Cost. Project scope / timeline deviation / Tracking CR with Client stakeholders. Skip level meetings with TL, STE & TE. New project Estimation and working on proposals. Contributes to strategic and policy development and implementation of the same in the organization. Allocates accountability amongst team, manages career development of others, liaise with other managers, advises the business on technology related issues & engages in short / medium / long term plan. Applies advanced knowledge and experience to the development of new methods, programs, and procedures. Offers expertise cutting across units and makes tactical decisions impacting business development and client relationship management. Advises Senior Management on specialized testing issues, conducts, supports, and reports research in ones own areas of expertise. Supports in new business proposition to bid management / account management team. Promotes Existing Ips and creates new Ips for our clients. Grows the account from the current bucket size. Improves Customer Satisfaction for their respective accounts. 15+ years of experience in the IT Industry, preferably worked in service-based IT industry. 10 years of proven capabilities in strategic project management and leading mid to large service oriented large teams, driving the