Process and Quality Assurance

Role /Job Description

• Handle Delivery Units / Horizontals / Accounts independently • Carry out projects process audits to verify the compliances of projects. • To interact with customers during client audits/evaluations. • To participate in external audits and assist auditors from certifying bodies. • Training project teams on QMS/Standards, Procedures, Guidelines and use of templates. • Triggering process improvements & continuous improvements. • Participation in process definition activities • Process and Product Metrics collection, analysis and reporting

Skills

• Good understanding of Quality Management system • Excellent Team Management and Interaction with Senior Management • knowledge on ISO 9001, CMMi. • Good communications skills , Presentation Skills to customers and auditors