Jr Executive - Global Sales Support

Proficiency in Microsoft Office and other business productivity tools for document preparation.

Position Overview:

This profile is for Freshers to learn the technicality of QRCs services and accordingly prepare proposals.

Key Responsibilities:

• Provide administrative and operational support to the sales team, ensuring smooth execution of sales activities.
• To work on CRM tool by doing data entry, ensure accurate tracking of the data & prepare reports from CRM system data to provide performance insights to the managers.
• Coordinate with clients to schedule meetings, product demos, and follow-up discussions.
• Assist in preparing sales presentations, sales documents, sales proposals, tender documents and contracts for the sales team.
• Serve as the first point of contact for customer inquiries, responding to questions related to products, services, or sales processes & ensure that customer requests are passed on to the appropriate sales representative and follow-up actions are tracked.
• Provide any general administrative support for different teams , for example for sales meetings, organizing webinars, and events.
• Assist in managing sales data, preparing sales documents, and coordinating with clients for meeting schedules, proposals, and order processing.
• Maintain CRM systems and ensure accurate tracking of leads, opportunities, and sales progress.
• Ensure timely and accurate input of sales data into CRM systems, maintaining up-to-date information on leads, opportunities, and sales pipeline.
• Track and monitor sales metrics, including customer interactions, lead status, and sales results.
• Generate reports from CRM systems to provide sales performance insights to the team.
• Coordinate with clients to schedule meetings, product demos, and follow-up discussions.
• Assist in preparing sales presentations, proposals, and contracts for the sales team.
• Process sales orders and ensure all documentation is in place for smooth handover to fulfillment or delivery teams.
• Serve as the first point of contact for customer inquiries, responding to questions related to products, services, or sales processes.
• Ensure that customer requests are passed on to the appropriate sales representative and follow-up actions are tracked.
• Provide general administrative support for sales meetings, webinars, and events.

Professional Skills:

• Good organizational skills for handling multiple tasks and managing schedules.
• Proficiency in Microsoft Office and other business productivity tools for document preparation.
• Knowledge of CRM tools will be added advantage.

Personal Skills:

• Excellent communication and interpersonal skills to handle client communication and team collaboration.
• Attention to detail for accurate data entry and documentation.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.

Knowledge/Competency Requirements:

• Basic knowledge of sales processes, sales support functions, and CRM management.
• Competency in understanding sales performance metrics and tracking sales pipeline progress.
• Understanding of customer service principles and communication best practices.

Qualifications:

• Graduate or Postgraduate in IT
• Excellent Verbal and Written Communication Skills
• Attention to Details
• Quick Grasping skills

Important Requisite :

• Graduates, able to adapt to corporate work domain
• Excellent Verbal and Written Communication Skills

What We Offer:

Competitive salary and benefits package.

Opportunity to work in a leading firm with top-tier clients.

Continuous learning and professional development opportunities.

Collaborative and inclusive work environment.

Interested candidates are encouraged to apply with their updated resume, cover letter, and relevant certifications. Only shortlisted candidates will be contacted for further proceedings.