BPM Consultant

We are seeking a highly skilled BPM Consultant with 5+ years of experience to analyse, design, and optimize business processes. The consultant will be responsible for conducting assessments, implementing BPM solutions, and engaging stakeholders to improve operational efficiency and effectiveness. A deep understanding of BPM methodologies, proficiency in BPM tools, and strong communication skills are required.

Key Responsibilities:

• Analyse and assess current business processes to evaluate efficiency, effectiveness, and compliance.
• Identify process bottlenecks and recommend BPM solutions to streamline workflows.
• Design and implement process optimization strategies, focusing on automation, standardization, and continuous improvement.
• Facilitate workshops and stakeholder engagement sessions to gather requirements and align process improvements with business objectives.
• Develop process documentation, including detailed process maps, SOPs, and business requirements.
• Define and monitor KPIs to measure and ensure the success of BPM initiatives.
• Collaborate with cross-functional teams to integrate process improvements across departments.
• Support change management initiatives to drive adoption and sustainable transformation.
• Provide training and support to team members on BPM methodologies and tools.
• Stay updated on BPM trends, tools, and best practices to ensure continuous improvement and innovation in processes.
  Required Skills and Qualifications:
  
  Experience: 5+ years of hands-on experience as a BPM Consultant or similar role.
  
  Technical Expertise:
  • BPM Methodologies: Strong knowledge and practical application of methodologies such as Lean, Six Sigma, and Agile.
  • Process Mapping Tools: Proficiency with tools like Visio, Bizagi, Lucid chart, or similar for process mapping and visualization.
  • BPM Platforms: Experience with BPM software such as Appian, IBM BPM, Pega, or Camunda for designing and implementing solutions.
  • Data Analysis: Strong ability to analyse process data using tools such as Excel, Tableau, Power BI, or similar to drive decision-making.
  • Workflow Automation: Knowledge of automation tools and techniques to streamline workflows and reduce manual intervention.
  • Project Management: Familiarity with project management methodologies (e.g., Agile, Scrum) and tools like JIRA to manage BPM projects.
  • Integration Skills: Understanding of integrating BPM solutions with existing enterprise systems such as ERP, CRM, or HRMS.
  • Change Management: Expertise in change management principles and strategies to facilitate process adoption and transformation.
  • Documentation: Skilled in creating detailed documentation, including business requirements, process flows, and training materials.
    Problem-Solving: Strong analytical and troubleshooting skills with a solution-oriented mindset.
    
    Communication: Excellent verbal and written communication skills, with the ability to explain complex processes clearly to stakeholders at all levels.
    
    Teamwork: Proven ability to work in a collaborative environment and manage multiple tasks in a fast-paced
    setting.
    
    Education:
    Master s degree in Business Administration (MBA), Management, Operations, or a related discipline is preferred.
    
    Preferred Qualifications:
    • Experience in business process management or process improvement roles across various industries.
    • Familiarity with industry-specific standards, regulations, and practices related to BPM (e.g., healthcare, finance, manufacturing).
    • Certifications in Lean, Six Sigma, BPM, or change management methodologies.