QBrainX - ServiceNow Developer (5-8 yrs)

Job Title : ServiceNow Developer(ServicePortal,UI Builder, Integration and Scripting)

Location : Riyadh, Saudi Arabia (Onsite)

Experience Level : 5+ Years

Immediate joiners or who can join us within 15 days is preferred.

Job Description :

We are seeking an experienced ServiceNow Developer with strong expertise in Service Portal, UI Builder, Integration, and Scripting to join our team in Riyadh, Saudi Arabia. As a ServiceNow Developer, you will play a key role in the development, customization, and maintenance of the ServiceNow platform, with a focus on enhancing the user interface, integrating systems, and scripting solutions to meet business needs.

Key Responsibilities :

Service Portal Development :

- Design and develop user-friendly and visually appealing Service Portals to enhance the user experience for internal and external stakeholders.

- Customize ServiceNow widgets and create dynamic pages to meet business requirements.

- Integrate Service Portal with other ServiceNow modules and external systems to ensure seamless operations.

UI Builder :

- Work extensively with UI Builder to design and develop custom pages and interfaces.

- Implement responsive and efficient user interfaces that align with business needs and organizational standards.

- Optimize the performance of UI pages and ensure smooth functionality across various devices and platforms.

Integration Development :

- Design, implement, and maintain integrations between ServiceNow and other enterprise systems (e.g., third-party tools, databases, and cloud platforms) using integration tools like REST, SOAP, MID Server, and Web Services.

- Troubleshoot and resolve integration-related issues and ensure data consistency across systems.

- Develop and maintain automated workflows for various integrations to ensure smooth data flow and process efficiency.

Scripting :

- Write and maintain server-side and client-side scripts (JavaScript, Glide API, Script Includes, Business Rules, UI Actions, and UI Scripts) to automate processes and support business logic.

- Customize ServiceNow functionality through scripted solutions to meet complex business requirements.

- Troubleshoot and resolve issues related to scripting and business logic.

Customization and Configuration :

- Customize ServiceNow modules (Incident Management, Change Management, Service Catalog, etc.) based on business requirements.

- Work with stakeholders to gather requirements and provide technical expertise in configuring the platform.

Collaboration and Support :

- Collaborate with project managers, functional consultants, and other technical teams to ensure successful project delivery.

- Provide ongoing support and maintenance for ServiceNow applications and enhancements.

- Participate in code reviews, knowledge sharing, and contribute to best practices.

Required Qualifications :

Experience : Minimum of 5 years of hands-on experience with ServiceNow development, specifically focusing on Service Portal, UI Builder, Integrations, and Scripting.

Technical Skills :

- Strong expertise in ServiceNow Service Portal development (widgets, UI pages, and user interfaces).

- Proficient in UI Builder for creating custom and responsive pages.

- Solid understanding of REST, SOAP, and MID Server integrations.

- Experience with JavaScript, Glide scripting, and ServiceNow APIs (e.g., GlideRecord, GlideAjax, etc.).

- Familiarity with ServiceNow Flow Designer, Orchestration, and Workflows.

- Experience in Business Rule, Script Include, UI Actions, and other scripting techniques.