Reporting to the Director of QA, you will help to design, implement, support and enforce processes and policies that will help the organization deliver strategic QA goals enabling the Engineering, Product and CS to reach our business and our customers objectives.
The QA Engineer on this team will be responsible for developing the testing strategy for our new software products while advocating for high quality standards across our entire process and product. The QA Engineer must become a subject matter expert on everything we build and test.
The ideal candidate has a strong software development foundation, experience using reliable and scalable test frameworks, incredible attention to detail and a passion for the discipline of software validation.
You need to love wearing multiple hats, getting your hands dirty and power through crunch periods.
Stepping into this very challenging role will mean stepping into a dynamic environment. There ll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines.
What Youll Be Doing:
Support the QA group as a part of the Engineering organization.
Review product requirements, specifications and technical design documents for an early flow and functionality flaw discovery.
Execute regression and functional tests of our products with keeping quality in mind.
Write and maintain product flow and feature documentation.
Investigate the causes of non-conforming software and train users to implement solutions
Support the QA team by participating in testing and verification of releases to production.
Create and execute test plans and test cases, creating appropriate reports on results and delivering to appropriate departments.
Collaborate with the engineers to ensure the software releases are bug-free, meet or exceed performance criteria and check all business goals.
Effectively document testing phases, identifying and recording defects, bugs, errors, and other associated issues.
Assist the team in troubleshooting issues that may arise during the testing phase, offering appropriate recommendations and implementations.
Work with a support team to evaluate complex customer problems, identify root causes and derive resolutions.
Track improve QA metrics, like Stage Production number of bugs, impact and more.
Collaborate with the Director of QA for creating a high cadence, consistent, concise reporting flow
Who You Are:
Strong background in Software Engineering and QA techniques, process and practices.
Deep understanding of Agile QA methodologies and deliverables.
Experience with testing large, complex client facing web applications and debugging, diagnosing, profiling, and troubleshooting complex issues using various debugging tools
Hands-on experience with testing API. Experience with API testing tools such as Postman, Jmeter, SoapUI or similar.
Experience with load and performance testing
Experience with application management tools and log management tools Experience in writing test plans, test cases and test reports.
Experience with MySQL
Experience with UI and API test automation (CypressIO, Postman preferable)