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37 PubMatic Jobs

Operations Engineer - Technical Escalations (On Contract)

0-1 years

Pune

Operations Engineer - Technical Escalations (On Contract)

PubMatic

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

The Technical Escalations Operations Engineer will be vital in collaborating with the Client Operations, Product, and Core Development Teams in Engineering. This role involves continuous monitoring of the JIRA Queue for incoming Service Requests, Bugs, Troubleshooting issues, or Raw Data Requests while maintaining response and resolution Service Level Agreements (SLAs). The primary goal is to acquire deep product knowledge, enabling swift issue resolution and effective communication with the Engineering team and CS. Strong communication skills are essential for seamless information propagation.


Technical Skills Required:

  • Aptitude and Problem-Solving Skills: Excellentproblem-solving abilitiesare crucial for this role.
  • Programming Knowledge: Proficiency inone or more programming languagessuch as Python, C, C++, and PHP, with a preference for familiarity with Core Java and JavaScript, as well as Node.js would be preferred
  • Database and Scripting: Proficiency in SQL isessential and the basics of Unix Shell Scripting would be advantageous
  • Big Data: Knowledge of Big Data concepts is preferred


Experience:

This role is open to candidates with 0-1 years of experience, making it suitable for freshers.


Qualifications:

  • Applicants should hold a Bachelor of Engineering (B.E.) or Bachelor of Technology (B. Tech) degree.
  • Shifting timings - Rotational Shift (IST) APAC: 6:00 AM 3:00 PM, EMEA: 2:00 PM 11:00 PM, US: 6:00 PM 3:00 AM


Return to Office: PubMatic employees throughout the global have returned to our offices via a hybrid work schedule (3 days in office and 2 days working remotely) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.


Benefits: Our benefits package includes the best of what leading organizations provide, such as stock options, paternity/maternity leave, healthcare insurance, broadband reimbursement. As well, when were back in the office, we all benefit from a kitchen loaded with healthy snacks and drinks and catered lunches and much more!


Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we dont just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Operations Engineer roles with real interview advice

Top PubMatic Operations Engineer Interview Questions

Q1. Binary Tree Zigzag Traversal Problem Statement Given a Binary Tree comprised of 'N' nodes with integer values, your task is to print the zi ... read more
Q2. Which coding language do you prefer and why?
Q3. Time to Burn Tree Problem You are given a binary tree consisting of 'N' unique nodes and a start node where the burning will commence. The ... read more
View all 32 questions

What people at PubMatic are saying

4.7
 Rating based on 3 Operations Engineer reviews

Likes

The work culture here in PubMatic is excellent. We celebrate team work. Management is best. Employee experience is very good. Company take care of everyone.

  • Salary - Excellent
  • +6 more
Dislikes

I don't find any dislike in a PubMatic.

Read 3 Operations Engineer reviews

Operations Engineer salary at PubMatic

reported by 8 employees with 1-4 years exp.
₹3 L/yr - ₹9 L/yr
34% more than the average Operations Engineer Salary in India
View more details

What PubMatic employees are saying about work life

based on 117 employees
91%
89%
69%
75%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

PubMatic Benefits

Submitted by Company
Paid time off
Wellness
Employee stock purchase program
Comprehensive benefit plans
Submitted by Employees
Work From Home
Free Food
Team Outings
Health Insurance
Cafeteria
Job Training +6 more
View more benefits

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PubMatic Pune Office Location

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Pune Office
PubMatic India Pvt. Ltd., 6th Floor, Amar Paradigm, Near D-mart, Baner Road Pune
Maharashtra 411045

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