Admission Assistant

Summary

We are seeking a dedicated Admission Assistant to join our dynamic admissions team. The Admission Assistant is to maintain accurate records, assist with event planning for admissions-related activities, and contribute to the enhancement of our initiatives.

Key Responsibilities

• Serve as the first point of contact for prospective students, parents, and other stakeholders via phone, email, and in-person inquiries.
• Provide information about the institution's programs, admission requirements, and application procedures.
• Schedule campus tours and provide general information about the institution.
• Maintain successful coordination and organization of admission-related events and activities.
• Ensure all required documentation is received and complete.
• Maintain accuracy in data entry and application processing.
• Assist in generating reports on the status of applications, admission statistics and metrics.
• Prepare and send out admission-related correspondence such as acceptance letters, rejection letters, waitlist notifications.
• Support in preparing and distributing marketing materials related to admissions such as brochures, emails, newsletters.

Desired Candidate Profile

• An MBA-holding male candidate with 5 to 10 years of proven experience in admissions or customer service roles from an educational setting is highly desirable.
• Posses an expert knowledge of the school and its admission process.
• Good communication and presentation skills providing high level of personalised services and concisely communicating to inquiries and prospective applicants.
• Proactive and able to work both independently and collaboratively with our diverse team.
• Strong customer service orientation and the ability to handle inquiries professionally.
• Attention to detail and accuracy in data entry and document management.
• Experience with database management.
• Proficient in Microsoft Office Suite and IT skills relatively.
• A two-wheeler with a license.