Inside Sales Manager - D2R Segment (6-12 yrs)

Position objective:

The Inside Sales Manager drives the remote sales operation, overseeing a team of inside sales executives.

This role involves developing strategies to increase inside sales volume and improve customer relations while ensuring the team meets its performance targets.

Key responsibilities areas:

- Sales Management: Develop and implement sales strategies that drive actual sales revenue (realized cash flow)- through self and team.

- Team Leadership: Manage, mentor, and motivate the inside sales team to achieve and exceed sales targets.

- Strategic Planning: Develop and implement effective strategies to boost remote sales performance and expand market reach.

- Performance Monitoring: Analyse sales metrics, monitor team performance, and provide regular progress reports to senior management.

- Customer Relations: Ensure the team delivers exceptional customer service and builds strong remote relationships with electronics and furniture retailers.

- Collaboration: Work closely with marketing, product, and customer service departments to refine sales processes and optimize customer satisfaction.

- Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance sales effectiveness.

Requirements:

Essential:

- Bachelor's degree in Business, Marketing, or a related field (MBA is a plus).

- Proven experience in inside sales, preferably in hindi speaking, retailer led segments

- Demonstrated success in managing a remote sales team.

- Strong leadership, strategic thinking, and analytical skills.

- Excellent interpersonal and communication skills, with the ability to motivate and develop a team.

- Proficiency in CRM systems and sales performance analysis tools.

- Overall remote sales revenue generated.

- Team performance and individual sales targets.

- Customer satisfaction and retention rates.

- Effectiveness of strategic initiatives and process improvements.

Location: This role is based in Mumbai.