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Premium Employer

TTEC India

Compare

3.7

based on 1.3k Reviews

2 TTEC India Project Manager Jobs

Project Manager

TTEC

3.7

based on 1.3k Reviews

3-9 years

Mumbai

1 vacancy

Project Manager

TTEC India

posted 5mon ago

Job Role Insights

Flexible timing

Key skills for the job

BPO Healthcare Project Management PMP Change Management Financial Due Diligence

Job Description

Looking for an opportunity to showcase your organization and leadership skillsAs the primary liaison overseeing projects at our customer experience centers, you ll be our client s point of contact as you build, manage, and maintain project documentation on a global scale. Ensuring projects are completed on time and within budget, you ll build plans, establish project deadlines, assign functional responsibilities, lead and direct the work of others, conduct due diligence, and gather materials as required. Projects can be internal and corporate business level initiatives.

Youll report to an Executive Director, Project Management. You ll contribute to the success of the business as you are the primary point of contact overseeing various client projects.

During a Typical Day, You ll

Collaborate with internal teams, stakeholders, senior executive level parties and external clients in a virtual environment
Customize, build, manage and maintain effective project records
Identify risk, investigate to define mitigation plans, tactfully escalate and execute on change management
Clearly articulate requirements and overall project status to various levels and audiences
Support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives
Spearhead innovative projects for corporate initiatives and enhancements
Display managerial courage within an individual contributor role as you navigate the project phases

What You Bring to the Role

BA/BS or equivalent relevant experience
3+ years experience in a project management role leading the deployment of medium to large scale global projects
PMP and/or equivalent relevant project management experience
Operational management experience within the BPO/call center industry required
Ability to provide strategic guidance while leading a project team
Expertise with formal presentation
Experience with project management and word processing software, spreadsheet and flowcharting applications
Willing to work on US hours
Must have a valid passport and able to travel internationally

What You Can Expect

Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And yes... a great compensation package and performance bonus opportunities, benefits youd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)