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3 BT Group Professional Jobs
Technical delivery professional
BT Group
posted 20hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Recruiter: Archana SM
Hiring Manager: Ranesh Bhattacharya
Hiring Manager: Ranesh Bhattacharya
Location: Bangalore
Why BT
We ve always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world s firs telecommunications company. At our heart we re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that s you and what you re looking for, we d love you to be part of our future.
We ve always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world s firs telecommunications company. At our heart we re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that s you and what you re looking for, we d love you to be part of our future.
Why Technology
We are in an incredibly competitive industry and it s not just the technology that s important, but the world of promise it creates for our customers. We live and work in a connected world where people want seamless service, great products, and the best connectivity there is, as well as continually expecting from us, and rightly so. Technology is BT s powerhouse, with our expert technologists, we have a unique position in BT. By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack.
Innovation drives everything we ve done since BT started in 1846. Coming up with and developing is central to our future. We want to improve people s lives for the better in welcome, relevant, and affordable ways and we ll be fast to market with an effortless experience to match. We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity. Our skilled people will lead this technological revolution, not only for our customers but for the industry across the Globe, truly making customers our heartbeat.
In Technology, we re creating an inclusive working environment where people from all backgrounds can succeed. We value different perspectives, skills, and experiences. We re happy to consider ways of working that will mean you can perform at your best.
Why this job matters
Accountable for a single small to medium sized technical delivery or multiple simple technical deliveries.
The purpose of the Global Build Professional is to introduce planning requirements for. Specifically, the role is accountable for
- introduction which includes development and proof of concept, stakeholder management, engagement of front door and process validation
- Collaborates across units and LOBs to introduce new systems and products
- Proposing cost transformation initiatives and innovative ways to simplify and optimise existing networks
- Accountable for the management of small/medium programmes of work
- Accountable for the overall end to end success for the planning and implementation activities of the project.
- As necessary leads multi-disciplinary / matrixed teams
What I ll be doing - your accountabilities
Be able to understand and articulate designs with key stakeholders
Ensure the scope of delivery is understood, that the technical solution meets the business need and that plans are comprehensive and are achieved.
Identify prerequisites to technical deliveries and ensure that they are delivered
Identify when technical deliveries are at risk and take corrective action to resolve
Make recommendations for improvements to processes.
Engage with clients and suppliers including internal stakeholders (regular stakeholder comms)
Regular reporting updates to advise of progress to all stakeholders
Supports engagement with third party suppliers on technical solution requirements
Responsible for ensuring the scoping of e2e testing
Produce and agree technical delivery plan and manage dependencies
Manage RAG status and expectations of a technical delivery with relevant stakeholders
Run a regular project review forum with all stakeholders
Risks / issues / finances / status / resources
Ensure mitigation of the risks and issues
Manage handover to operations and the customer
Stakeholder management
Identify and implement changes to improve quality and reduce costs
Accountable for resourcing strategy to meet the planning milestones within a high-level programme
For external projects, accountable for the overall end to end success for the planning and implementation activities of the project
For internal projects, accountable for the overall end to end success of the project
You will manage orders to meet agreed Key Performance Indicators (KPIs) such as Agreed RFS dates and Right First-Time measures
You will manage Vendors/Suppliers and Field engineering teams on the delivery of global build deployments via work-packages that adhere to the BT Health and Safety policies and meet all Global Networks Engineering Standards guidelines
You will update the master Global POP Information Database (GPID) after every deployment with confirmation of on-site contact, skills etc.
You will proactively prevent problems by acting before they occur, managing the overall status of your workstack, owning, addressing, and escalating issues impacting the delivery of your orders
You will consider any opportunities for CI by taking ownership, identifying viable solutions driving them through to successful implementation including capturing business benefits
You will proactively own and develop your specific specialist lead role within the team, ensuring that the wider team receives any necessary training in your dedicated area and also proactive engage with any key stakeholders as appropriate
Ensure the scope of delivery is understood, that the technical solution meets the business need and that plans are comprehensive and are achieved.
Identify prerequisites to technical deliveries and ensure that they are delivered
Identify when technical deliveries are at risk and take corrective action to resolve
Make recommendations for improvements to processes.
Engage with clients and suppliers including internal stakeholders (regular stakeholder comms)
Regular reporting updates to advise of progress to all stakeholders
Supports engagement with third party suppliers on technical solution requirements
Responsible for ensuring the scoping of e2e testing
Produce and agree technical delivery plan and manage dependencies
Manage RAG status and expectations of a technical delivery with relevant stakeholders
Run a regular project review forum with all stakeholders
Risks / issues / finances / status / resources
Ensure mitigation of the risks and issues
Manage handover to operations and the customer
Stakeholder management
Identify and implement changes to improve quality and reduce costs
Accountable for resourcing strategy to meet the planning milestones within a high-level programme
For external projects, accountable for the overall end to end success for the planning and implementation activities of the project
For internal projects, accountable for the overall end to end success of the project
You will manage orders to meet agreed Key Performance Indicators (KPIs) such as Agreed RFS dates and Right First-Time measures
You will manage Vendors/Suppliers and Field engineering teams on the delivery of global build deployments via work-packages that adhere to the BT Health and Safety policies and meet all Global Networks Engineering Standards guidelines
You will update the master Global POP Information Database (GPID) after every deployment with confirmation of on-site contact, skills etc.
You will proactively prevent problems by acting before they occur, managing the overall status of your workstack, owning, addressing, and escalating issues impacting the delivery of your orders
You will consider any opportunities for CI by taking ownership, identifying viable solutions driving them through to successful implementation including capturing business benefits
You will proactively own and develop your specific specialist lead role within the team, ensuring that the wider team receives any necessary training in your dedicated area and also proactive engage with any key stakeholders as appropriate
Skills required for the job
- Professional qualification/accreditation
- Project Management Skills
- Communication Skills
Connected leaders behaviours
Solution Focused Achiever
Inspiring communicator
Customer Champion.
Inspiring communicator
Customer Champion.
Experience you would be expected to have
Project management skills/experience - Preferred
Good knowledge of networks/infrastructure and related network management, products, and services - MANDATORY
Knowledge of Global Network Suppliers - E.G. Cisco, Juniper, Ericsson, Ciena, Huawei, Nortel -MANDATORY
Experience of a process driven work-flow environment - PREFERRED
Strong understanding of BT s Global networks and technologies as well. -PREFERRED
Good knowledge of networks/infrastructure and related network management, products, and services - MANDATORY
Knowledge of Global Network Suppliers - E.G. Cisco, Juniper, Ericsson, Ciena, Huawei, Nortel -MANDATORY
Experience of a process driven work-flow environment - PREFERRED
Strong understanding of BT s Global networks and technologies as well. -PREFERRED
Key decisions
Make decisions at a technical delivery level
Manage/determine escalation process for project milestones
Provide options on recovery of the technical delivery as well as other options including re-planning/rescheduling.
With stakeholders, designers and platforms ensure the proposed technical solution is both deliverable and operationally ready.
Manage/determine escalation process for project milestones
Provide options on recovery of the technical delivery as well as other options including re-planning/rescheduling.
With stakeholders, designers and platforms ensure the proposed technical solution is both deliverable and operationally ready.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. We embed diversity and inclusion into everything that we do. It s fundamental to our purpose: we connect for good.
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won t be alone: we ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
Employment Type: Full Time, Permanent
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What Professional at BT Group are saying
Professional salary at BT Group
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7
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₹7.2
L/yr - ₹12.9
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What BT Group employees are saying about work life
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Flexible timing
Monday to Friday
No travel
Day Shift
BT Group Benefits
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Customer Solutions Design Professional
2-6 Yrs
Greater Noida, Gurgaon / Gurugram
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