Salesforce Administrator

What You'll Do (Key Responsibilities):

• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.
• Salesforce configuration changes, including; Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
• Sandbox environment management.
• Identify and gather requirements, translate into best practice, scalable solutions with a focus on exceptional user experience.
• Identify unused or underutilized platform features.
• Create a platform roadmap and define priorities, liaising with stakeholders.
• Own the communication of any platform changes to end users and stakeholders.
• Data management to improve Salesforce data quality, implementing rules and automation as needed.
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer.
• User support tickets.
• Monitor and improve user adoption
• New user and ongoing user training
• Technical documentation
• Management of integrated applications and third-party suppliers
• Validate business requirements and any considerations (security, scalability, limits).
• Develop Apex (classes and triggers), Visualforce, (based on specific requirements) to extend Salesforce in order to support business requirements.
• Custom User Interface development, including Visualforce pages/Lightning pages, Aura Components, and Lightning Web Components.
• Use Salesforce APIs to integrate with other systems used in the organization
• Maintain code documentation, and write/maintain test classes for all custom development
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code
• Integrate and maintain business applications to Salesforce, such as e.g. Conga, Highspot, NetSuite, Icertis, etc.
• Collaborate with 3E IT / 3E Developers for other systems in order to integrate across the business.
  

Who You Are (Education and Qualification Requirements):

• 3+ years of Salesforce experience including both Salesforce Admin and Salesforce Developer responsibilities
• Certified Salesforce Administrator
• Certified Salesforce Platform Developer I
• Ability to liaise with stakeholders at all levels and translate their requirements into technical solutions.
• Experience implementing and developing in Apex, Visualforce, and Javascript
• Experience with Integration Tools (e.g. Celigo, Boomi and Informatica)
• Experience with Salesforce CPQ
• Experience in change management and governance • Familiarity with Order-to-Cash processes
• Bachelors Degree from 4 Year accredited College/University preferred

Work Hours and Benefits:
• Mon - Fri
• Paid time off and holidays
• Flexible working hours
• Professional development and training opportunities
• Health Insurance for yourself and immediate family
• Other perks and benefits