Production Software Engineer

• Bachelor s degree in Engineering or related field or relevant work experience
• 3-4 years of Experience in Production Operations / Support area
• Should have worked on supporting BigData-related Ops/ Support preferably with Hadoop Map-Reduce background
• Should be technically hands-on and be able to troubleshoot issues independently
• Role requires to work in shifts on a monthly rotation basis
• Should have excellent Communication Skills and be able to interact with stakeholders in different regions of the world
• Willingness to work in 24/5 shifts.

Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.

• Troubleshoot and analyze complex Production issues
• Own, debug and document complex investigations and resolution
• Propose and lead process improvement projects
• Leverage in-depth knowledge of architecture and data models to prevent or resolve issues
• Perform root-cause analysis come up with preventive actions
• Share knowledge within team through mentorships, coaching, technical talks and blogs