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3.9

based on 5.4k Reviews

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3 FIS Product Support Representative Jobs

Product Support Representative III (Python development, SQL)

3-6 years

₹ 5.9 - 12.57L/yr (AmbitionBox estimate)

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Pune

1 vacancy

Product Support Representative III (Python development, SQL)

FIS

posted 15hr ago

Job Role Insights

Flexible timing

Job Description

About the role:
You would be part of Transformation team for Client Experience & Service Delivery (CXSD), which is responsible for engaging with the T&S Functional teams across Capital Markets to drive transformation and automation in our RUN operation. This team has complete ownership of Automation Initiatives for CXSD, driving end-to-end (E2E) transformational changes, implementing site-reliability engineering (SRE) principles, partner with COE teams to drive GenAI/AI/ML related transformational initiatives and tracking against defined success criteria.
You would be part of Transformation team for Client Experience & Service Delivery (CXSD), which is responsible for engaging with the T&S Functional teams across Capital Markets to drive transformation and automation in our RUN operation. This team has complete ownership of Automation Initiatives for CXSD, driving end-to-end (E2E) transformational changes, implementing site-reliability engineering (SRE) principles, partner with COE teams to drive GenAI/AI/ML related transformational initiatives and tracking against defined success criteria.
What you will be doing:
  • Collaborate with stakeholders to identify and understand their automation requirements and priorities.
  • Development and testing of automation solutions.
  • Development of new features and maintenance of existing features.
  • Testing and rollout of automations developed while working closely with functional teams
  • Provide Support to function teams for implemented automations and ensure timely resolution.
  • Ensure timely resolution for issues raised
  • Liaise with CX product owners/ team and understand requirement clearly.
What you will need:
  • Must possess Hands-on experience in Python and automation development with any RPA tool.
  • Hands on experience in functional and Automation testing (Backend and Frontend) and thorough understanding of industry wide QA processes
  • Proficiency in SQL, including creating complex queries to pull data from multiple tables using joins.
  • Good analytical and problem-solving skills with an aptitude to learn quickly, self-starter with a proactive attitude
  • Ability to meet deadlines, goals and objectives within assigned time.
  • Good verbal & written communication skills.
  • Well versed with testing, coding standards and documentation skills.
  • Knowledge of SCRUM and experience in working agile
  • Experience of shell scripting
Added bonus if you have:
  • knowledge of Gen AI/ML will be an advantage.
  • Knowledge of Power BI
  • Knowledge of Power Automate.
  • Performance Testing and Non-Functional Testing experience
  • Knowledge of BFSI/Capital Markets domain and related middle and back-office processes.
  • Knowledge of SRE implementation

Employment Type: Full Time, Permanent

Read full job description

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What Product Support Representative at FIS are saying

4.3
 Rating based on 7 Product Support Representative reviews

Likes

No body is concern about senior or junior! Equal priority!

  • Salary - Good
  • +4 more
Dislikes

It’s difficult to change the job role

Read 7 Product Support Representative reviews

Product Support Representative salary at FIS

reported by 53 employees
₹4.1 L/yr - ₹14 L/yr
10% more than the average Product Support Representative Salary in India
View more details

What FIS employees are saying about work life

based on 5.4k employees
75%
77%
82%
72%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

FIS Benefits

Work From Home
Health Insurance
Cafeteria
Free Transport
Team Outings
Job Training +6 more
View more benefits

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FIS Pune Office Location

View all
Pune Office
FIS, Westend Center One, Next to Reliance Mart, Wireless Colony, Aundh Pune
Maharashtra 411007

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