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Engaged Employer

DentalKart

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3.7

based on 68 Reviews

1 DentalKart Product Specialist Job

Product Specialist

Dentalkart

3.7

based on 68 Reviews

0-5 years

Chhatarpur

1 vacancy

Product Specialist

DentalKart

posted 15d ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Service Procurement Product Management Analytical Chemistry MS Office CRM

+ 1 more

Job Description

Customer Inquiry Management
Manage and respond to customer inquiries about dental products and equipment with expertise and professionalism
Provide comprehensive product information including technical specifications, clinical applications, and usage guidelines
Ensure timely response to all customer communications
Product Consultation
Conduct detailed needs assessments to recommend appropriate dental equipment and supplies
Provide alternative product recommendations based on customer requirements, budget, and availability
Maintain up-to-date knowledge of competitor products and market trends
Technical Support & Training
Support customer service team with specialized product knowledge
Develop and conduct product training sessions for support staff
Create and maintain product documentation and technical resources
Inventory & Product Management
Monitor product inventory levels and coordinate with procurement team
Stay current with dental industry developments and new product launches
Provide feedback to management on product performance and customer demands
Quality Assurance
Collect and analyze customer feedback for product improvements
Participate in quality control processes
Contribute to continuous improvement initiatives
Requirements
Education:
Bachelors degree in Dental Surgery (BDS) required
Additional certifications in dental equipment or medical devices preferred
Experience:
Minimum 2 years of experience in dental equipment sales, support, or clinical practice
Demonstrated expertise in dental products and equipment
Experience with CRM systems and digital tools
Skills:
Strong technical knowledge of dental equipment and supplies
Excellent verbal and written communication skills in English and Hindi
Advanced problem-solving and analytical abilities
Proficiency in MS Office and CRM software
Strong attention to detail and organizational skills
Soft Skills:
Customer-focused mindset
Team player with collaborative approach
Ability to handle multiple priorities
Professional demeanor and presentation