Product Manager - GMP + IRCA trainings

• Accountable for Growing Eurofins Food Assurance Business and Meeting assigned sales Target for Personal Care products services.

• Successful leading product GMP+, IRCA trainings, and other related certifications / trainings across India

• Overall service Delivery

• To conduct audits/ Trainings as per the requirements stated in audit criteria.

• To remain updates on all skill development, code qualification, Regulatory and Industrial requirements related to audits and certifications.

• To be competent and qualified in Various standards like BRCGS food, packaging, FSSC, ISO 22000, GMP+, Accredited trainings etc.

• Upgrade the knowledge of local social, economic, and business environment.

• To ensure TAT- Turnaround time for audit reports as per procedures established by Eurofins.

Supervisory Responsibilities:

• Mentoring Support of Technical executives, Auditors / Back office executives.

• Monitoring and support to Operational activities.

Duties:

• Responsible for achieving targeted revenue of Personal care product certifications for India as defined by Eurofins Management.

• Prepare and present sales quotations and proposals to current and prospective clients.

• Reviewing contracts for new clients.

• Maintain accurate customer and sales information in CRM.

• Provide Monthly Sales reports to Director Food Assurance India.

• Develop and implement the territory sales plan.

• Lead, Monitor and support the sales activities and performance of Business Development Managers / Executives.

• Identify and develop the required training for Sales Team.

• Responsible for supporting marketing activities in Region.

• Updating Management on competitors and Market trends regularly.

• Identify and build relationship with client, consultants and industry associations.

• Ensure implementation meeting of company s objective policies.

• To proactively identify customers at risk of leaving and work to retain them.

• Assist in payment collection for region.

• Assist in Scheduling the Clients audit.

• Review Eurofins procedures for customer services, enquiries and sales management to ensure intended outcomes are achieved and, as appropriate, recommend changes.

• Visit various cities meet customers on regular basis.

• Assist with details of suitable resources for subcontractor auditors Trainers.

• Ensure implementation meeting of company s objective policies.

• Commitment to providing a consistently high standard of customer service.

• Demonstrable record of success in sales, product or service marketing and sales management.

• To promote Eurofins programs to key market segments via targeted strategic marketing activities.

• Provide input for new programs (standards or 2nd party audit) to be developed and implemented.

• To understand the role of impartiality when providing certification activities and the process of taking independent action where necessary, (e.g. informing authorities, accreditation bodies, stakeholders)

• To demonstrate the management expertise and ability to lead and take decisions. Review the decisions taken by technical manager relating to certification/verification.

• To demonstrate the ability to communicate with all stakeholders (e.g. Impartiality Committee, Directors)

• To ensure timely updating of qualifications and competency, satisfactory completion of training, calibration meetings, training audits, witness audits and approvals.

Minimum Education / Professional Qualifications Experience Required:

• Bachelor s degree in appropriate discipline Preferably Food Science

• Lead auditor course BRCGs, FSMS/ FSSC /QMS or equivalent.

• ATP/Lead Tutor, BRC, FSSC

• Minimum 5 year of experience in Operations, technical, Audits, preferably from a CB company.

• Minimum 4 years of experience in food industry preferably production or quality department.

• Good knowledge of product and market exposure.

• Good at Communication Skill.

• Good at Presentations

• Good command on written and spoken English

• High leadership and supervisory skills

• Result oriented

• Problem solving

• Good at Retention

• Good at operating Microsoft Office.

• Proficiency in English.

• Customer Relationship management system (CRM)

• Professional Behaviour.