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Assistant Manager

4-6 years

Chennai

Assistant Manager

Prochant

posted 4d ago

Job Description

Key Responsibilities and Duties:

The Assistant Manager is responsible for several areas that are key to success for the Prochant, an outsourced billing service in the U.S. healthcare industry. In this role you are essentially play a vital role in the growth of the company. You are responsible for identifying issues in all process and altering the concern department. A deep and thorough understanding of the entire process followed by Prochant production workers in all shifts is a must. Duties include overall responsibility for smooth running of all process simultaneously alerting management of concerns and red flags. In addition, you are responsible for highlighting the requirements to the Manager for leading India Operation and implementing the requirement with the guidance of the manager to meet the short term and long term goal. Finally, you will be responsible personally coach, train and mentor the Senior Team Leaders.

Knowledge Skills and Abilities:

Exceptional verbal, interpersonal, and written communication skills. Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities.

Professional presentation skills and confidence when speaking.

demonstration of a professional, positive attitude.

A strong, working understanding of computers and an ability to self-troubleshoot simple issues.

Deep and thorough understanding of Prochant production policies and procedures.

Advanced DME industry and DME billing knowledge and experience.

Benefits:

Salary & Appraisal -Best in Industry

Excellent learning platform with great opportunity to build career in Medical Billing

Quarterly Rewards & Recognition Program

Dinner for Night Shift

Upfront Leave Credit

Only 5 days working (Monday to Friday)

Accelerated career path for exceptional performers.

Essential Function :

Transition He /She will be go to person (India SPOC) from Chennai operations on transition of all new clients and projects. He/ She should coordinate with the US Operations/Transition team to on-board new clients/projects as per transition methodology best practices.

Project Management: Document, update and execute transition project plan to ensure that we meet quality, timeliness, ramp-up and other contractual needs of the clients. Keep accurate tracking of resources and milestone critical items to deliver on the client and business needs.

Cost Management: Ensure accurate estimation and modeling of staffing and other resources to manage revenue per head and gross margin targets. Keep a tab on the cost as we execute projects, to deliver on those targets.

Communication: Keep stakeholders updated on the high probable and signed-off projects. Take inputs from sales pipeline and other transition meetings to augment plans. Escalate if there are needs that are unmet to deliver on the transition deliverables. Single point of contact for new clients/projects hiring inputs to HR.

Monitoring overall responsibility for monitoring all process during transition period

Training Responsible for reviewing performance of team members and responsible for conducting training or development opportunities for them.

Resource Allocation overall responsible to make necessary changes in staffing based on day or week, TAT expectation and other anticipated events.

Communication Addressing Complaints and resolving problems for both employees and clients. Escalate to next level based on severity of the issue. review emails and communicating frequently with the Manager and Account Managers regarding the process improvisation.

Process Management overall responsible for managing sub ordinates and ensure the overall process movement is in the right direction as per the requirement of the company, coordinating with the Sr. Team leaders, Manager, Account Managers regarding planning, assigning and directing.

Recruitment Inputs Responsible for prioritizing the recruitment coverage with HR team.

Domain : US Healthcare - Medical Billing

Shift timing :6:30pm 3:30am

Salary :Best in Industry

Mode Of Interview :Zoom Interview/ Telephonic Interview


Employment Type: Full Time, Permanent

Read full job description

Prepare for Assistant Manager roles with real interview advice

Top Prochant Assistant Manager Interview Questions

Q1. Do you have any technical certifications? How many programming languages do you know? What are the different types of OS you are comfortable ... read more
Q2. EXPLAIN RCM CYCLE - RCM process
Q3. How many programming languages do you know?
View all 12 questions

What people at Prochant are saying

1.0
 Rating based on 1 Assistant Manager review

Likes

Worst company. No professionalism!!

Dislikes

Social and professional atticates

  • Salary - Bad
  • +6 more
Read 1 Assistant Manager review

Assistant Manager salary at Prochant

reported by 3 employees with 10-12 years exp.
₹8 L/yr - ₹16.5 L/yr
41% more than the average Assistant Manager Salary in India
View more details

What Prochant employees are saying about work life

based on 430 employees
57%
95%
53%
62%
Strict timing
Monday to Friday
No travel
Night Shift
View more insights

Prochant Benefits

Submitted by Company
Hybrid Working Model
Team Outings & Recreational Activities
Free Dinner
Quarterly Rewards & Recognition
Job/ Skill Training Programme
Maternity Leaves +8 more
Submitted by Employees
Cafeteria
Work From Home
Free Food
Job Training
Health Insurance
Team Outings +6 more
View more benefits

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Prochant Chennai Office Locations

View all
Chennai, Tamil Nadu Office
CHENNAI UNIT - 1, DLF IT Park, Block 3 Ground Floor, 1/124 Mount Poonamallee Road, Nandambakkam Post, Chennai – 600089 Chennai, Tamil Nadu
600089
Chennai, Tamil Nadu Office
CHENNAI UNIT - 3 DLF IT Park, Block 1C 4th Floor ,1/124, Mount Poonamallee Road, Shivaji Gardens, Manapakkam, Chennai – 600089 Chennai, Tamil Nadu
600088

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