Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

RATE NOW!
- ABECA 2025
  
  RATE NOW!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

Process360

Compare

4.6

based on 14 Reviews

11 Process360 Jobs

Salesforce Functional Consultant Business Analyst

Process360

4.6

based on 14 Reviews

7-10 years

Hyderabad / Secunderabad

1 vacancy

Salesforce Functional Consultant Business Analyst

Process360

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analytics Salesforce ERP Systems CRM Agile Coaching Functional Testing

+ 2 more

Job Description

Understand customers business processes and business requirements to document, analyse and map user requirements to Salesforce solutions and conduct fit-gap analysis of the requirements. Good functional understanding of Salesforce products/solutions and industry domains. Able to map solutions, define the functional design of the solution and develop test plan and test cases.

Responsibilities :

Engage with customers to understand business requirements, do a fit-gap analysis and map requirements to Salesforce solutions and propose solutions to meet requirements
Own and define the functional design of the Salesforce solution
Document the business requirements and maintain requirements traceability matrix
Define the test plan and test cases for testing the developed application and reports
Co-ordinating with the customer end-users for functional testing/User Acceptance Testing
Preparing the end-user training documentation and conducting end user training workshops
Provide presales support by reviewing RFPs, analysing requirements, engaging in customer discussions, preparing the requirements mapping, solution proposal and effort estimates, presenting the solution proposal, configuring demos and conducting solution demos
Close co-ordination with the PM, Solution Architect and Technical consultants for providing inputs for technical design, validating the application and conducting functional testing of the solution
Conducting peer-reviews of the solution design and technical design
Contribute to the guidelines and best practices for architecting and designing Salesforce solutions
Participate and support in design and development of pre-built solutions
Develop deep functional and technical understanding of Salesforce products and solutions. Continuously enhance knowledge and skills on Salesforce products and solutions
Conduct knowledge sharing for internal teams to share knowledge internally

Required Experience and Skills

Highly motivated resource with excellent communications and presentation skills.
Experience of presenting to senior leaders and C-level execs
Solid functional knowledge across Salesforce products and solutions
Experience of designing solutions for highly scalable Salesforce solutions integrated with other enterprise solutions like ERP, HCM, Middleware, Data warehousing, BI/AI
Minimum 3 years as BA/Functional Consultant experience for Salesforce Solutions
Hands-on project delivery experience of atleast 5 years and with large end-to-end project implementations for enterprise customers
Total Experience of 7-10 years with atleast 5 years of Salesforce experience
Must have Salesforce Certification(s).
Sound understanding of SDLC, Agile/DevOps methodologies and Salesforce DX
Team player. Works collaboratively with sales, presales and delivery teams

Desired Skills and Experience

Knowledge of other enterprise class solutions like ERP, HCM, Middleware, DW, BI/AI
Experience of working / integrating with other Salesforce products e.g. Einstein Analytics, Mulesoft, Heroku, Tableau
Experience of working and engaging with customers in Europe, Middle East and India regions
Knowledge and experience in Financial Services, Health, Government, Retail/CG industries preferred
Highly aware of industry trends and latest developments on CRM solutions

Employment Type: Full Time, Permanent

Read full job description