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Salesforce Project Manager
Process360
posted 28d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible for Project planning and delivery as per established standards and processes
- Manage and execute projects within the agreed budgets, costs and scheduled timelines
- Planning resources and staffing of resources for project execution
- Managing project deliverables in the onsite-offshore model confirming to high quality standards using standard project management methodologies i.e. Waterfall, Agile/DevOps
- Reporting on project progress and status, project KPIs and metrics as per quality norms.
- Responsible for managing cross-functional project team, managing team performance and appraisals
- Managing all Customer interactions, customer meetings, communications, status reporting on projects and responsible for customer satisfaction
- Deliver Projects confirming to Salesforce recommended best practices
- Contribute to building internal assets, re-usable assets and pre-packaged solutions
- Co-ordinate with Salesforce Partner team for required support from Salesforce
- Maintain deep functional and technical understanding of Salesforce products and solutions
- Collaborate with presales team for support on proposal preparations and effort estimations and for knowledge transfer during project initiation
- Highly motivated resource with excellent communications and presentation skills.
- Experience of presenting to senior leaders and C-level execs and working with customer IT Heads, business heads and Project managers
- Strong Leadership and Team Management skills. Managed team of 10-15 resources
- Strong Project management experience using Waterfall, Agile, DevOps framework. Good knowledge and experience of Salesforce DX
- Solid functional knowledge across Salesforce products and solutions
- Experience of delivering Salesforce solutions integrated with other enterprise solutions like ERP, HCM, Middleware, Data warehousing, BI/AI
- Total Experience of 10-12 years with 5 years Project Management experience on Salesforce
- Atleast 2 large end-to-end project implementations for enterprise customers
- Must have Salesforce Certification(s)
- Team player. Works collaboratively with sales, presales and delivery teams
- Knowledge of other enterprise class solutions like ERP, HCM, Middleware, DW, BI/AI
- Experience of integrations with other Salesforce products e.g. Mulesoft, Heroku, Tableau, Mulesoft
- Experience of AppExchange product development and AppExchange guidelines
- Experience of working and engaging with customers in Europe, Middle East and India regions
- Knowledge and experience in Financial Services, Health, Government, Retail/CG industries preferred
- Highly aware of industry trends and latest developments on CRM solutions
Employment Type: Full Time, Permanent
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