Process Associate

The vertical is basically responsible for providing financial and non-financial information to the clients on companies across the globe.
Environment, Social and Corporate Governance team (ESG) provides integrated financial and extra-financial information, which is essential
for understanding the long-term performance and risk profile of major corporations.
An Associate Content Analyst must research on the documents relating to the company and collect the Environmental and Social data from
the sourced documents. Responsibility also includes to deliver on all tasks as per the strategic plans set for the ESG team.

Essential Day-to-Day Responsibilities:
To be responsible for database administration and sourcing of exchange and contributed data.
Responsible for delivering high productivity and quality data as per expected performance standards
To be up to date with the latest collection policies and procedures and other significant developments pertaining to different
markets which would impact data collection.

To assist in projects with emphasis on data content.
Take responsibility for data quality, accuracy, timeliness and completeness within the team.
To take on the responsibility of resolving client queries in a timely manner, with very high standards of quality of response and
customer satisfaction. Should be able to take right decisions quickly and independently.

To continuously find ways to improve quality and reduce number of service requests from clients and to help meet Service
targets.

To continuously suggest improvement ideas on collection tools, internal processes and should suggest permanent fixes as
well as on-going actions for preventing client queries.

To carry out special projects or specialized tasks related to the ESG dataset as per the strategic plans.
To effectively collaborate with all global team and the data provider to provide high quality data to our clients.
Cultivate a learning and positive work environment.
Proactively identify, escalate and resolve data problems
Education: - Bachelors Degree
Required Skills:
Communication, Collaboration and Analytical skills.
Researching on Company website, Filings to understand the reports and to be able to accurate identify the data to be
captured.

Should have the Curiosity to learn and know more on the Content.
Should have Reading Comprehension Skills to read the paragraphs and dotted lines in the report.
High Accountability Responsibility
Candidate should be open to work in shifts
Desired Skills
Flexible and able to work under pressure while managing multiple tasks
A team player who will work with others in order to get the job done
Customer focused
Able to adapt to changing needs and requirements
Ability to work with different personalities and groups
Deliver on time
Focused on problem solving
Attention to detail