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Technical Telecaller
Prince Digital Solutions
posted 2mon ago
Job Description
Prince Digital Solutions is looking for Technical Telecaller to join our dynamic team and embark on a rewarding career journey
- Handle inbound and outbound technical calls, resolving queries and providing support to customers.
- Troubleshoot basic technical issues related to the companys products or services.
- Document customer interactions and update CRM systems with details of inquiries and resolutions.
- Provide timely follow-ups and escalate unresolved issues to the technical team.
- Maintain a high level of product knowledge to offer the best assistance.
Employment Type: Full Time, Permanent
Functional Areas: Other
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