AR-RCM Trainer

Key Responsibilities:

• Design and develop comprehensive training programs, program handbook, and training delivery materials for all levels of RCM staff, including new hires and upskilling programs for existing staff.
• Ensure training programs cover all aspects of the revenue cycle, considering Patient, Provide and Payer process lifecycles.
• Conduct training sessions using various methods, including in-person workshops, online, e-learning, and one-on-one coaching.
• Coordinate with all department managers to schedule training sessions and ensure minimal disruption to daily operations.
• Regularly update training materials to reflect changes in industry regulations, technology, and best practices.
• Develop assessment tools to measure pre& post training effectiveness and knowledge retention.
• Collaborate with department managers to develop training plans based on performance metrics and skill gaps, identify areas where additional training or support is needed.
• Ensure all training programs comply with healthcare regulations, including HIPAA, CMS guidelines, and payer-specific requirements.
• Stay current with industry trends, regulatory changes, and advancements in RCM technology.
• Communicate effectively and prepare various reports on training outcomes and recommend improvements.

Prerequisites:

• Bachelor/master's degree with minimum years of experience in revenue cycle management within a healthcare setting.
• 2 years of experience in RCM training
• Proven experience in developing and delivering training programs.
• Previous management or supervisory experience required.
• In-depth knowledge of revenue cycle processes and best practices. Strong knowledge on Hospital Billing terminologies.
• Expertise in Contracts Reimbursement methodologies.
• Must have experience in transition handling.
• Excellent presentation and communication skills.
• Strong analytical and problem-solving abilities.
• Proficiency with RCM software, e-learning platforms, and Microsoft office.
• Ability to manage multiple projects and priorities simultaneously.
• Excellent time management also flexibility with shift timings.
• Relevant certifications such as Certified Revenue Cycle Professional (CRCP) or similar are highly desirable.