Technical Director - Salesforce Platform (12-20 yrs)

Responsibilities :

- Design and develop Salesforce workflows and user interfaces (Hands-on)

- Specialize in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and client needs.

- Ability to create prototypes and conduct design workshops

- Translate business requirements into working Salesforce solutions

- Deploy/implement Salesforce solutions to various client production and pre-production environments and troubleshoot issues

- Design, develop and modify Salesforce API to support external integrations, SSO, Community portal and system integrations.

- Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, programming with Lightning Aura Components, and good Knowledge in LWC

- Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com controls

- Handle Data migration, Data import and export automation, Data modeling and Data Security

- Create technical documentation such as design documents, specifications, software architecture documents, and instructions

- Analyze design and architectural issues and questions

- Support and assist management of the project development team

- Work in a team environment using a structured development process and deliver on time

- Follow up with issues in an efficient manner, including working hand in hand with Quality Assurance, Project Management.

Desired Skills :

- Excellent written and spoken communication skills.

- Excellent people management skill, should have handled Multi geographical team

- Ability to understand client needs.

- Ability to work independently and be a self-starter.

- Detail orientation and problem-solving ability.

- Detail-oriented with the ability to learn quickly to leverage new concepts, technologies, and solutions.

- Advanced analytical and problem-solving skills to evaluate business processes and recommend effective solutions.

- Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies.

- Advanced knowledge of project development life cycle, including the ability to coordinate and prioritize multiple complex projects.

- Ability to coordinate issue identification and resolution between internal and external clients and the development team.

- Expert knowledge of project development life cycles, including the ability to coordinate and prioritize multiple projects.

- Ability to lead and supervise others.

- Able to use advanced Excel, PowerPoint, Word and Vision features.

- Most preferred skills : SFDC knowledge or apps developed on Sales Force.com and knowledge in JIRA.

Responsibilities :

- Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.

- Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.

- Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap.

- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders

- Guide our customers, partners, and implementation teams on how best to execute digital transformation with the Salesforce platform using Salesforce Industries.

- Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce

- Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools.

- Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs

- Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.

Qualifications :

- 10+ years of experience in developing technology solutions.

- 3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.

- Expertise in one or multiples of - Salesforce Financial Services Cloud (FSC), CG Cloud (Consumer Goods), Energy & Utilities, Health Cloud, Sales/Service/Experience Cloud, and Vlocity OmniStudio

Domains - Banking & Financial Services OR Energy & Utilities OR Consumer Goods OR Healthcare & Insurance OR Finance OR Generic Salesforce Architect

- Integration Architecture (Must have)

- Platform Security (Must have)

- Identity and Access Management / Integration Security

- Sharing and Visibility (Must have)

- Data Architecture and Management (Must have)

- Architectural Design Patterns

- Apex Design Patterns (Must Have)

- Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)

- Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect)

- OmniStudio Developer/Consultant.