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4 Prime Focus Technologies Jobs
Application Support Engineer
2-4 years
₹ 5 - 5.05L/yr (AmbitionBox estimate)
Mumbai
1 vacancy
Application Support Engineer
Prime Focus Technologies
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles & Responsibilities
- 2 to 5 years experience and knowledge on Windows Server Administration SQL / PLSQL, Application
- Support, .Net, Java, AWS Cloud, Linux
- Incident handling (P1, P2, P3, P4s).
- Excellent Troubleshooting and analytical skills.
- ITIL certification will be added advantage.
- Good communication and interpersonal skills and ready to work 24*7.
- Responsible for efficiently managing the relationship with these customers and thoroughly documenting their cases.
- Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Collaborate with Tech Leads and escalation resources when appropriate.
- Monitoring queues and assisting with daily goals and conducting quality control to reduce errors to improve procedures.
- Handling escalated issues from customers.
- Performing pre-deployment and deployment activities
Employment Type: Full Time, Permanent
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What people at Prime Focus Technologies are saying
Rating based on 6 Application Support Engineer
reviews
Anonymous · Product Management
in Mumbai
Good atmosphere
- Skill development - Excellent+3 more
No comments on dislikes
- Salary - Bad+1 more
Application Support Engineer salary at Prime Focus Technologies
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Prime Focus Technologies Benefits
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Prime Focus Technologies Mumbai Office Location
Maharashtra 400052
