Senior Business Analyst

Role & responsibilities

• Responsible for supporting analytics and insights generation for the business.
• Working collaboratively across multiple sets of stakeholders business SMEs, IT, Data teams, Analytics resources, etc. to deliver on project deliverables and tasks
• Leverage analytics, data and deep customer insights to identify and execute innovative programs that continually push market initiatives to the next level.
• Support the design and development of reporting dashboards and presentations; establish templates and processes for regularly sharing out progress and results with key stakeholders.
• Providing end-to-end analysis support across different application areas.
• Support the development of the contact strategy through ad-hoc analysis and projects.
• Continuously develop and support the Insights & Reporting activities and be comfortable in working on complex analytics requests
• Storytelling using Data Visualization tools. Proficient in building, maintaining & redesigning reports and dashboards.
• Run and Maintain complex analysis and manipulation of data from multiple internal and external sources.
• Understands the effectiveness of study and experience in planning/targeting for business activities based on learning from previous activities.
• Identify actionable insights that directly address marketing challenges/ opportunities
• Articulate business insights and recommendations (based on model output) to the respective stakeholders.

Preferred candidate profile

• 2+ Years experience in Business Analytics
• Strong SQL experience is a must, and experience in Advanced Excel
• Experience in Automation and Data wrangling in Python / R
• Expertise with BI Tools Tableau / Power BI / R Shiny-based visualization
• Hold on to Statistical techniques of data analysis. Experience in A/B Testing
• Strong analytical, problem-solving, and troubleshooting abilities
• Rapid onboarding on projects, understanding analytics goals and working with ill-defined datasets
• Eagerness to learn and ability to work with limited supervision

Good verbal and written communication skills

Perks and benefits

• Competitive salary and performance-based bonuses.
• Comprehensive insurance plans.
• Collaborative and supportive work environment
• Chance to learn and grow with a talented team.
• A positive and fun work environment.