Practo Technologies - Software Engineer/Platform Engineer/Site Reliability Engineer (3-20 yrs)

Location : Bangalore

At Practo, we are on a mission to simplify healthcare and ensure that every individual has access to quality care. As a leading digital healthcare platform, we connect millions of patients with healthcare providers, making healthcare services more accessible and efficient. Join our dynamic team and contribute to transforming the future of healthcare.

Job Overview :

Practo is looking for a skilled Site Reliability Engineer (SRE) to join our team. The SRE will play a critical role in maintaining the reliability, performance, and scalability of our services. This role involves working with cloud platforms such as AWS, Azure, and Oracle, managing Ubuntu-based systems, and ensuring seamless operation of our infrastructure. The ideal candidate will have a strong background in system administration, cloud technologies, and modern DevOps practices.

Key Responsibilities :

Infrastructure Management :

- Design, implement, and manage scalable, resilient, and secure infrastructure on cloud providers such

as AWS, Azure, and Oracle.

- Oversee the administration of Ubuntu servers, ensuring optimal performance and uptime.

Automation and Monitoring :

- Implement monitoring and alerting systems to proactively identify and resolve issues before they impact users.

- Automate repetitive tasks to improve system reliability and operational efficiency.

Containerization and Orchestration :

- Deploy and manage containerized applications using Docker.

- Utilize Kubernetes for container orchestration, ensuring efficient and reliable application deployment and scaling.

Performance Optimization :

- Analyze system performance metrics and optimize infrastructure to meet performance targets.

- Troubleshoot and resolve issues related to server performance, network latency, and other system bottlenecks.

Collaboration and Support :

- Work closely with development teams to ensure new applications and features are designed with reliability and scalability in mind.

- Provide guidance and mentorship to junior engineers on best practices for system reliability and cloud management.

- Participate in on-call rotations to provide 24/7 support for critical issues.

Security and Compliance :

- Implement security best practices across all infrastructure components, including firewalls, VPNs, and access controls.

- Ensure compliance with industry standards and internal policies for data protection and privacy.

Technical Skills :

- Proven experience with cloud providers : AWS, Azure, and Oracle.

- Strong proficiency in managing and troubleshooting Ubuntu operating systems.

- Hands-on experience with Nginx, Kubernetes, and Docker.

- Familiarity with scripting languages (e.g., Bash, Python) for automation tasks.

- Experience with CI/CD pipelines and tools like Jenkins, GitLab CI, or equivalent.

- Knowledge of networking fundamentals and security best practices.

Professional Experience :

- 2+ years of experience in a Site Reliability Engineer or similar role.

- Excellent problem-solving skills and attention to detail.

- Strong communication skills, with the ability to collaborate effectively with cross-functional teams.

- Self-motivated with the ability to work independently and as part of a team.