Process Management & Operations Manager - Healthcare (5-15 yrs)

Job Title: Process Management & Operations Manager

Location: Salmiya, Kuwait

Company: Amwaaj Dental Center

Industry: Healthcare

Job Description:

We are seeking a highly motivated Process Excellence & Operations Manager to oversee process improvement, operational efficiency, and workflow management. The ideal candidate will drive continuous improvement initiatives to enhance service quality and patient experience.

Key Responsibilities:

- Develop and implement process improvement strategies to optimize efficiency.

- Analyze current workflows and recommend best practices for enhanced productivity.

- Ensure compliance with healthcare regulations and quality standards.

- Monitor key operational metrics and identify areas for improvement.

- Collaborate with teams to enhance patient care experience and reduce service delays.

- Lead training and development programs to promote a culture of excellence.

- Identify and mitigate operational risks through proactive process management.

Requirements:

- Minimum 5+ years of experience in process management/operations, preferably in healthcare.

- Strong knowledge of process improvement methodologies (Lean, Six Sigma, etc.).

- Excellent problem-solving, analytical, and communication skills.

- Ability to manage multiple tasks in a fast-paced healthcare environment.