Associate Manager, Quality Assurance Engineering

Essential duties and responsibilities include the following

• Manages the overall work for technically complex areas of testing, including test automation, performance and load testing, analytics and web services testing
• Working closely with product management and dev teams to define sound test strategies, influence architecture, design deliverables and optimize capacity across the QA organization
• Managing and coaching QA Engineers on QA functional and technical areas
• Ability to contribute to automation framework development, writing and reviewing automation code in Java and/or Javascript/Typescript
• Efficiently driving product quality and promoting leading industry best practices meeting QA department goals and objectives
• Represents the QA organization through all phases of the SDLC and closely collaborates with other involved functional areas
• Implements ongoing quality improvement processes working with interdepartmental teams
• Develop and manage QA metrics for performance improvement of all teams
• Anticipates project and release problems and takes corrective action, escalating as needed, to achieve commitments
• Provides effective communication regarding issues, objectives and progress of initiatives and projects
• Manages the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates
• Directly supervises QA Leads and QA Engineers including the preparation and delivery of testing artifacts
• Simultaneously manage multiple projects/efforts while maintaining high quality and delivering on schedule
• Develop technology strategies that align with the organizations vision, mission, and objectives
• Anticipate change and implement an operational plan that is flexible
• Ensure delivery of high quality service, consultation, and product to customers through understanding of business needs and through the development of seamless transition of work processes across departments in the IT division
• Develop and manage relationships throughout the organization to reinforce a culture of service and collaboration.
• Continually re-asses the status quo and consider alternative solutions
• Keep abreast of best practices and apply as relevant to the organization
• Lead change and adoption of new processes and technologies
• Other duties as assigned

Minimum Qualifications

To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

• 6+ years of software development, quality engineering and / or quality assurance experience for enterprise software products
• 2+ years of experience in leading quality teams
• Bachelor s degree in computer science or related technology field
• Strong understanding of agile software development life cycle and contemporary software quality assurance processes and automated tools
• Demonstrated skills in project management, resource allocation, problem-solving and decision-making, working with and managing highly technical staff
• Experience managing development of or testing automation of enterprise scale web applications
• Technical expertise in guiding the team in developing testing and automation strategies.
• Ability to review automation code written by the team and provide technical feedback to improve code quality and coverage.
• Experience managing automated testing, performance, load and stress testing and other types of highly technical testing
• Prior experience coding in Java, SQL and web technologies such as HTML, XML, JavaScript, jQuery and CSS3 as well as automation technologies such as Junit, Selenium and TestNG
• Strong analytical skills and experience with implementation and administration of Quality Assurance metrics, such as defect profiles, test execution progress and results reports
• Proven ability to drive quality improvement across the SDLC based on quality results
• Strong ability to handle a heavy workload with multiple projects and frequent interruptions
• Strong ability to work in a changing, dynamic environment
• Ability to mentor and coach employees in their performance and career growth.

Preferred Qualifications

• Familiarity with AI based product development/testing
• Experience with AI tools and basic understanding of AI concepts and prompt engineering