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UX Researcher I
Plum Benefits
posted 7d ago
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Flexible timing
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Job Description
About Plum
Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.
Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance.
Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners.
Research at Plum:
We re not just building insurance; we re building trust. That s why research is at the heart of everything we do. At Plum, research goes beyond product it shapes business strategy, design, and everything in between.
We re a small but mighty research team that s curious, driven, and enthusiastic cutlets (yes, we said it). We re looking for someone who shares our passion for uncovering insights, thrives on collaboration, and loves breaking down complex ideas into simple, actionable nuggets.
Here s the deal: we don t believe in rigid processes. We believe in having fun, staying flexible, and embracing challenges with open arms. If you love working in a fast-paced, evolving environment and enjoy picking brains yours and others this role is for you!
What you ll do:
- Get nosy (the good kind): Dive deep into user behavior, uncovering the "why" behind the "what" with qualitative and quantitative research.
- Be the glue: Collaborate across teams to turn research insights into ideas that shape our products and business.
- Help us build awesome stuff: Partner with product managers and designers to drive user-first strategies.
- Be a curious stalker: Plan and execute foundational, generative, and evaluative studies to iterate on prototypes and gather meaningful feedback.
- Spread the wisdom: Document and share insights in ways that everyone can understand fostering a research-driven culture.
- Simplify the complex: Champion in-house research evangelism to make findings accessible and actionable across the organization.
What we re looking for:
- At least 1 year of experience in product-focused research, with a solid grasp of UX principles and methods.
- A natural curiosity to ask whyuntil you get to the heart of the matter.
- Multitasking wizardry you re comfortable thriving in a fast-paced, agile environment.
- An eagle eye for detail, especially in research synthesis and documentation.
- Top-notch communication and collaboration skills that make working with cross-functional teams a breeze.
P.S. A compelling portfolio is non-negotiable we re serious about this!
Why Plum
At Plum, care isn t just a buzzword it s how we do things. From transforming employee insurance to creating a workplace where you and your dependents are genuinely looked after, we ve got you covered.
Here s what makes Plum special:
- Join a team of passionate innovators on a mission to make a real impact.
- Thrive in a flexible, hybrid work environment where your ideas (and quirks) are welcome.
- Grow both personally and professionally in a supportive, collaborative culture.
- Benefit from generous healthcare, wellness solutions, and leave policies that put you first.
- Be part of a constantly evolving company where learning and fun go hand in hand.
If you re ready to roll up your sleeves, embrace the thrill of challenges, and help revolutionize the world of employee insurance, we d love to have you on board. Apply now and join us on our journey to make health insurance smarter, simpler, and more inclusive. :)
Employment Type: Full Time, Permanent
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People are getting interviews at Plum Benefits through
People are getting interviews through
(based on 8 Plum Benefits interviews)
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Walkin
37%
25%
13%
25% candidates got the interview through other sources.
Moderate
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What people at Plum Benefits are saying
What Plum Benefits employees are saying about work life
based on 28 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Plum Benefits Benefits
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