Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.
Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance.
Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners.
About the role:-
We are looking for a Product Manager for the HR Experience pod to provide businesses and
admins with a consumer-like experience that is simple and easy to use. The HR Experience
pod is responsible for freeing up an HRs mental space on all things insurance and
healthcare-related for employees after they purchase Plum. Our current SaaS offering is
used by thousands of HRs and admins, and our goal is to bring ease of administration with a
world-class product standard.
Responsibilities:-
Develop and execute the product roadmap for the HR Experience pod, ensuring a consumer-like experience for businesses and admins.
Prioritise product features, author and review Product Requirement Documents (PRDs).
Establish, monitor, and measure success metrics after launch. Continuously integrate behaviour data and customer feedback into key product decisions.
Work closely with cross-functional teams to gather requirements, prioritise features, and ensure timely delivery of product releases.
Run user research, usability studies, and data-driven experiments to inform product direction.
Collaborate with the engineering team to prioritise technical debt and ensure the product is scalable, reliable, and secure.
Requirements:-
3+ years of experience in Product Management, with a track record of creating delightful user experiences.
Strong analytical skills, with the ability to interpret data and draw insights to inform product decisions.
Ability to write clear and concise product requirements, and effectively communicate with cross-functional teams.
Experience conducting user research, usability testing, and A/B testing to inform product decisions.
Strong project management skills, with the ability to prioritise tasks, manage deadlines, and deliver high-quality products on time.
Passion for solving complex problems and creating innovative solutions.
Bachelors degree in Computer Science, Engineering, or a related field is not mandatory but it will be a huge plus.