Consultant - Platform Engineer

AstraZeneca is currently looking for a Platform Engineer to join our R&D IT Development Platform Management team to manage and maintain our Analytics & Reporting platform, which is GxP compliant and supports the important function of running clinical trials both internally and across external partners. This platform includes EntimICE, SAS Grid, SAS LSAF, SAS Viya, and Visual Analytics software suite with a mixture of hosted solutions and on-prem solutions based primarily on SAS technology. You will be part of our core product team operating under the BizDevOps model, working multi-functionally with other team members such as Product Lead, DevOps Lead, Release Manager, Business Analysts, QMs, and key team members such as Business Partners and Product Owners.

Accountabilities

• Participate in business requirement gathering and design activities with business & IT customers as part of the product team

• Perform delivery activities through Design/Build/Test/Deploy phases for regular releases on A&R product

• Deploy patches and any version upgrades for on-prem applications and coordinate with the vendor for hosted solutions that fall under A&R landscape

• Develop SAS Macros based on APIs and perform unit testing

• Maintain configuration specification documentation for both functional and integration configurations

• Prepare SDLC documentation, KB articles, confluence documentation

• Ensure that all system security and control procedures are implemented and maintained

• Generate and implement ideas to streamline our integration landscape to simplify BAU support

• Solve issues, supervise key metrics, and maintain overall health of the platform

• Serve as an SME on the A&R platform for IT and business partners across regions and business areas

• Work with centralized integration team and Globalscape teams to maintain legacy integration interfaces

• Work with software vendors on product requirements and issues related to the platform, security set-up, and functional configuration

• Apply JIRA for requirements, tasks, validation/testing, and shipment activities during releases

• Solve day-to-day incidents, service requests, and work towards incident-reduction and automation of service-related activities. Update Service Now (ticket management tool) for all events with respect to incidents, service requests, changes, and problems

Essential Skills/Experience

• Proven experience in engineering and software architecture design

• Experience in Programming with BASE SAS

• Experience of working in agile teams using methodologies such as SCRUM, Kanban, and SAFe

• Experience with Security and Authentication and SSO topics (related to the access of source data, the access of data within SAS on the SAS servers across different business organizations as well as SAS integration with tools such as Active Directory/LDAP/Kerberos)

• Excellent communication skills and ability to work independently

• Ability to provide technical system solutions, resolve overall design direction, and provide hardware recommendations for sophisticated technical issues

• Experience planning and developing support processes and adhering to standard methodologies

• Knowledge of support processes like Incident Management, Problem Management, Change Management, and experience working in support teams

• Experience working with JIRA, Confluence, Git, & Serv