EDI Analyst

Summary

PlanSource is a high-growth software company headquartered in Orlando, Florida (US) with offices in Salt Lake City (US) and Bengaluru (Bangalore), India. Our software has helped the various stakeholders in the Benefits Administration space in managing how benefits are bought, sold, managed, and consumed, and continues to transform the industry with innovative solutions. 7.5 million consumers receive their benefits through the PlanSource platform, which provides flexible and intuitive software and services for benefits administration.

About the EDI Analyst

The EDI Analyst provides internal and external technical support as an Electronic Data Interface resource and subject matter expert. This position will be responsible for implementing and maintaining existing data interfaces, with opportunity for designing and implementing complex interfaces. This individual will also act as an ongoing technical support contact and will develop and maintain relationships with external vendors, third parties and carriers. Will provide research resolution for escalations from internal and external team members, may configure new interfaces previously established with PlanSource, complete special projects as assigned, and interact with internal contacts and external carriers and vendors. Will work independently and be responsible for client interfaces and project management of each interface as assigned by client.

About You

Responsibilities

• Create/build entry level EDI files
• Maintain and renew established EDI files
• Learn advanced files as progress sees fit
• Resolve data discrepancies from interfaces
• Interact with internal and external parties as the ongoing technical support for interface issues
• Maintain internal tracking system with project information
• Manage interface project renewals for groups with no changes
• Coordinate testing with third parties for interfaces without changes during renewal
• Configure complex transmission setup for PlanSource standard files (SFTP, FTP)
• Research escalations from internal development tracking system for ongoing issues
• Communicate/coordinate with carriers and internal parties related to interface projects
• Complete special projects as assigned (system research, mass updates)
• Meet or exceed Data Exchange Team Service Level Requirements
• Complete job-related training courses and/or seminars, as may be required for the job and/or assigned by Manager
• Other duties as deemed necessary by management.

Minimum Qualifications:

Graduation Degree preferred

What we offer

• Great compensation package, including a full suite of benefits.
• The chance to work for a fast-growing, established tech company, and work side-by-side with a dynamic team of talented professionals.
• Fast-paced environment with big goals and the opportunity to make a big impact.

Top five reasons to come to PlanSource:

#5: Join the Vista Family. In March 2019, Vista Equity Partners acquired PlanSource, marking a new phase of growth. Vistas portfolio of technology and software companies collectively make up the 4th largest software ecosystem in the world with “intraportfolio” career advancement opportunities and have structures in place to leverage shared learnings from across the ecosystem.

#4: PlanSource has the right product. Show off our sophisticated cloud-based technology that meets the needs of even the most complex benefit programs.

#3: Success is rewarded. With more than just a pat on the back, your success is recognized and rewarded. We take care of our employees in every way we can, with comprehensive benefits, employee recognitions, a work hard and play hard environment, and a commitment to wellbeing.

#2: You can grow and develop professionally. PlanSource has a great track record of internal promotions and filling open positions within the company.

#1: PlanSource is the right company, and we are on a roll. Be part of a winning team in a high-growth technology company that is well funded and values its employees and their families – Thousands of employers and millions of consumers use the PlanSource Platform for benefits shopping, enrolment, billing and ongoing administration.