We are looking for a candidate who can look after all operational activities like order fulfillment, coordinate last-mile delivery, assist with product uploads, enhance customer experience, engage with customers, and manage inventory across channels.
Key Responsibilities:
Managing timely order fulfillment across our different channels
Working with courier partners to ensure last mile delivery
Assisting the team on product uploads and web operations
Coordinating across departments to drive customer experience
Engaging with customers through phone and online channels
Managing inventory across our different sales channels
Requirements:
2-4 years experience - preferably in an e-commerce company
Fluent in spoken and written English (other languages a plus)
Proficient computer skills - working knowledge of Excel
Attention to detail and strong interpersonal skills
Graduate degree from a reputed college / university