Specialist I

Oversee technical aspects of project life cycle from initial kick-off through requirements analysis design and implementation phases for debug/automation

Outcomes:

1. Continually adhere to the latest versions of feature document source code binaries w. r. t. testing development and debugging
2. Adhere to project timelines and communicate effectively over emails and conversations
3. Mentor teams in Automation/Debug to become more effective in their roles
4. Keep thoroughly abreast with all technologies; especially the ones associated with automation debug and content development
5. Thorough analysis of requirements to provide measurable inputs in terms of ETA SLA TAT and milestones
6. Train teams to analyse traces/core dump for defects reported internally or by customer to find the root cause
7. Flexible and adaptable to the changing varied working environments shifts and extended working hours
8. Conduct sync meetings regularly with stakeholders test content developers cross functional teams debug automation and inventory teams for resolving issues and smooth functioning
9. Solicit regular feedback from project managers program managers technical architects PoC stakeholders and sponsors. Strive to implement changes for better customer satisfaction
10. Constantly motivate and encourage team to be up-to-date with all technical requirements to outperform their duties
11. Participate in hiring process to recruit right technical staff
12. Take ownership of technical solution and work with a group of engineers other internal or external teams
13. Thorough understanding of tools and applications used in the process. Suggest new tools and process enhancements
14. Act as single point of contact for all technical solutions within the team

Measures of Outcomes:

1. Completion of all mandatory trainings
2. Adherence to testing methodologies and compliance process
3. Adherence to project schedule and timelines
4. Isolation debugging RCA time taken as per project KPIs
5. Number of innovative ideas and white papers presented
6. Number of projects successfully executed and number of projects currently handled
7. Implement at least one impactful process/innovation

Outputs Expected:

Requirement:

1. Provide technical solutions that meet business needs and architecture guidelines. Be a technical library for team members to solve all technical challenges; design and architecture of innovative solutions

Ownership:

1. Accountable for leading technical tasks and providing all technical documents. Provide estimates with respect to cost
   hardware
   software
   time and human resources. Identify the project risks and planning mitigation action with clients.

Quality:

1. Ensure the quality of deliverables
   in line with agreed standards
   guidelines; fair and untampered. Analyze the test results and coordinate with the development teams for bug fixes. Defining debug strategies/standards and BKMs.

Document:

1. Create documentation for ones own work
   requirement analysis
   project progress
   solutions
   designs
   best practices
   BKM & test reports. Document the structure
   characteristics
   behaviour
   and other aspects of project

Status Reporting:

1. Report status of tasks assigned
   comply with project related reporting standards and processes. Periodically publish reports in a timely manner with the utmost quality.

Release:

1. Adhere to release management process for test/debug execution
   milestones
   ETA and test reports

Compliance:

1. Adhere to lab trainings
   protocols
   coding standards
   test system setups
   test compliance and ESD
   strict delivery timelines

Solutions:

1. Propose solutions like dashboards
   portals
   static or dynamic queries to ease process or to automate a manual task

Manage Project:

1. Manage delivery of projects and requirements from technical aspect

Manage Team:

1. Set FAST goals and provide feedback
   understand aspirations of team members and provide guidance
   opportunities etc.
   Ensure team is engaged in project and upskilled

Manage knowledge:

1. Consume project related documents
   source code
   platforms
   features
   specifications and provide training for the team to upskill them. Train team members regularly on new features
   best practices
   BKMs and processes.

Skill Examples:

1. Expert at code walkthrough and author of modules libraries
2. Provide technical input to project management team
3. Ability to troubleshoot boards/system and evaluate test results against system specifications
4. Expert at rework/HW for Automation environment
5. Plans develops and implements best processes teams trainings
6. Coordinates communication between technical architects and team
7. Results driven self starter that anticipates initiates and implements solutions
8. Create methods to leverage cross functional debug automation R&D ability/capability
9. Able to work in a team environment
10. Design the framework from the scratch
11. Good written and verbal communication abilities
12. Excellent aptitude analytical and problem-solving skills
13. Proactively ask for and offer help
14. Be the organizational mechanism to share coding debug content learnings across teams
15. Ability to work closely and independently with client to perform tasks as per expectations
16. Aid in project planning with respect to cost hardware software time and people
17. Ability to maintain high motivation levels and positive dynamics in the team
18. Ability to interface with other teams designers and other parallel practices
19. Ability to follow high level of business etiquette in emails and other business communication
20. Ability to drive conference calls with customers and answer customer questions
21. Ability to create and articulate impactful technical presentations
22. Ability to set goals for self and team provide feedback to team members
23. Understand the criticality of the deliverables and perform accordingly
24. Ability to handle multiple concurrent activities and projects
25. Ability to work along with team distributed across locations
26. Strong sense of ownership for assigned projects

Knowledge Examples:

• Expertise in hardware Engineering with strong knowledge of C C++ C# Python and relevant languages
  1. In-depth knowledge of Automation Programming or debugging techniques and methodologies
  2. Propose multiple hardware designs for automation purpose
  3. Knowledge in microcontroller/processors 8/16/32 DSP/SoC based hardware architectures
  4. Knowledge in protocols interfaces I2C SPI UART USB Display PCIe Type-C Wi-Fi BT NVMe LPC TBT
  5. Capability in debugging tools like Function Generator Protocol analyser Oscilloscope Putty Tera term and Emulators
  6. Knowledge in hardware development lifecycle and Product development lifecycle
  7. Knowledge in Agile methods for development debug testing implementation and execution
  8. Knowledge in Electronic testing methodology and standards
  9. Experience with Source Code Management (SCM) tools like GIT
  10. Must be proficient with MS Office and Visio
  11. Expert at using ITP and Lauterbach
  12. Should have presented at least one successful white paper
  13. Understanding of automation framework or system debug lifecycle
  
  

  o Lead development, architecture, and optimization efforts across ITSM, APM, SPM, PPM, EIM, EAM, and ITOM modules o Architect and implement IT Service Management (ITSM) processes including Incident, Problem, Change, and Service Request Management. o Oversee Application Portfolio Management (APM) by managing application inventory, assessments, and business capability mapping. o Drive Strategic Portfolio Management (SPM) by aligning strategy with execution and managing investments. o Lead Project Portfolio Management (PPM) by planning, managing, and reporting on projects. o Manage Enterprise Incident Management (EIM) processes to ensure quick resolution and minimize impact. o Oversee Enterprise Asset Management (EAM) by managing asset lifecycle, maintenance, and compliance. o Implement and optimize IT Operations Management (ITOM) processes including Discovery, Service Mapping, Event Management, and Operational Intelligence