Associate II - Lab Support

Role Proficiency:

Acts under very minimal guidance to handle day-today operations board set up and rework of components in a semiconductor product development lab

Outcomes:

1. Provide suggestions on processes or methods that can be implemented based on user requirements
2. Ensure compliance in all lab audits (internal and external)
3. Perform lab Staging and Scrapping tasks
4. Perform lab Inventory handling.
5. Ensure compliance to 6S process
6. Perform medium complexity board setup.
7. Perform medium complexity SMD level rework
8. Perform first level debug for low complexity motherboard
9. Ensures efficient operation and utilization of lab equipment/ Materials / Lab benches and Lab Floor space
10. Complete arrangement for repair and calibration of major equipment.
11. Handle shipments (inbound and outbound) with shipment management tools.
12. Mentor Assistant Lab Administrators and Associate -I Lab management to effectively perform in their roles
13. Set FAST Goals and provide feedback to FAST goals of mentees

Measures of Outcomes:

1. Adherence to lab process and standards
2. Adherence to schedules / timelines
3. Adhere to SLAs
4. Reduction of reoccurrence of handling error as per SLA
5. Compliance to defined productivity standards for lab process
6. Completion of all mandatory training requirements

Outputs Expected:

Compliance :

1. Support information governance activities and audit preparations.

Configure:

1. Basic lab set up and of host and network

Document:

1. Create documentation for own work as well as perform peer review of documentation of others work

Inventory Management:

1. Lab asset tracking / Lab internal transfer monitoring and control
2. Prepare detailed reports on inventory operations
   stock levels
   and adjustments
3. Perform periodic analysis to predict potential inventory problems
4. Prepare material purchase list
5. Order new supplies avoiding inefficiencies or excessive surplus.

Manage knowledge:

1. Consume and contribute to lab related documents
   share point and client universities.

Status Reporting:

1. Report status of tasks assigned
2. Compliance to lab related reporting standards and process

Mentoring:

1. Mentor Lab Assistants and Assistant I - Lab Management on the team
2. Set FAST goals and provide feedback to FAST goals of mentees

Skill Examples:

1. Explain and communicate to the customers
2. Estimate time effort and resource requirements for task deliverables
3. Perform the task in the customer or target lab environments
4. Work in a team environment
5. Good written and verbal communication abilities
6. Proactively ask for and offer help

Knowledge Examples:

• Proficient in at least one Inventory management tool
  1. Thorough understanding of hardware including desktop handheld computers Mother Boards and barcode scanners
  2. Knowledge of stock accounting program Microsoft Excel PowerPoint.
  3. Knowledge of customs clearance
  
  
  Additional Comments:

  Role Proficiency: Acts under very minimal guidance to handle day-today operations board set up and rework of components in a semiconductor product development lab Outcomes: Provide suggestions on processes or methods that can be implemented based on user requirements Ensure compliance in all lab audits (internal and external) Perform lab Staging and Scrapping tasks Perform lab Inventory handling. Ensure compliance to 6S process Perform medium complexity board setup. Perform medium complexity SMD level rework Perform first level debug for low complexity motherboard Ensures efficient operation and utilization of lab equipment/ Materials / Lab benches and Lab Floor space Complete arrangement for repair and calibration of major equipment. Handle shipments (inbound and outbound) with shipment management tools. Mentor Assistant Lab Administrators and Associate -I Lab management to effectively perform in their roles Set FAST Goals and provide feedback to FAST goals of mentees Measures of Outcomes: Adherence to lab process and standards Adherence to schedules / timelines Adhere to SLAs Reduction of reoccurrence of handling error as per SLA Compliance to defined productivity standards for lab process Completion of all mandatory training requirements Outputs Expected: Compliance : Support information governance activities and audit preparations. Configure: Basic lab set up and of host and network Document: Create documentation for own work as well as perform peer review of documentation of others work Inventory Management: Lab asset tracking / Lab internal transfer monitoring and control Prepare detailed reports on inventory operations stock levels and adjustments Perform periodic analysis to predict potential inventory problems Prepare material purchase list Order new supplies avoiding inefficiencies or excessive surplus.