104 Piktorlabs Jobs in Pune

We are seeking a highly motivated and experienced Technical Scrum Master to lead and facilitate our DevOps, SRE, and First Responder team. This team is responsible for ensuring the stability, reliability, and performance of our critical systems and services, as well as providing rapid response to incidents and maintaining a continuous improvement mindset. Responsibilities Facilitate Scrum events (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective) in a way that encourages participation, decision-making, and continuous improvement. Coach the team on Agile principles and practices, helping them to become self-organizing and high-performing. Develop a strong understanding of the teams technical stack, including Git, GitHub, Jenkins, Terraform , Docker, Helm , Kubernetes (GKE) and Cloud Networking. Educate stakeholders on Agile principles and values, promoting transparency and collaboration. Identify and remove impediments that are blocking the teams progress. Work with external teams and stakeholders to resolve dependencies and remove roadblocks. Escalate issues to appropriate channels when necessary. Champion continuous improvement by identifying areas for improvement and facilitating discussions on how to optimize processes. Lead retrospective meetings and ensure that action items are tracked and completed. Promote automation and DevOps best practices to improve efficiency and reduce manual effort. Foster a collaborative and transparent environment within the team. Communicate team progress and challenges to stakeholders in a clear and concise manner. Work with application owners and other stakeholders to ensure that the team has a clear understanding of priorities and goals. Participate in technical discussions and contribute to finding solutions to complex problems. Be able to understand and articulate technical risks and dependencies. Generate reports on team performance and progress. Facilitate incident postmortem meetings, focusing on blameless analysis and identifying root causes. Work with the team to implement corrective actions to prevent future incidents. Ensure incident response processes are well-defined and followed. Guide the team through the change approval process and ensure strict adherence to the Equifax Change Management process. Qualifications: Required: 6+ years of experience as a Scrum Master, preferably in a technical environment. Certified Scrum Master (CSM) or equivalent certification. Strong understanding of Agile principles and practices, including Scrum and Kanban. Excellent communication, facilitation, and interpersonal skills. Experience working with cross-functional teams. Strong problem-solving skills. Bachelors degree in Computer Science or a related field. Preferred: PMP Certification. Experience working with SRE, DevOps, or First Responder teams. Experience with cloud platforms (AWS, Azure, GCP). Familiarity with CI/CD pipelines and automation tools. Experience with monitoring and ing systems. Understanding of infrastructure as code principles. Experience with incident management and change management processes