Storage/Backup Administrator

Experience:

• 4-7 years of experience in the IT industry, including Backup and Storage administration.

Technical Expertise:

• Backup Technology:
• Design, administration, and implementation of backup products including Hitachi, NetApp, Veritas NetBackup, and EMC Networker.
• Experience managing disk-based backup storage devices such as Hitachi, NetApp, EMC Data Domain, and Symantec NetBackup appliances.
• Expertise in setting up duplication/replication through Storage Lifecycle Policies.
• Storage Administration:
• Administration, migration, monitoring, and troubleshooting of EMC Storage Arrays (VMAX, VNX 7500/5700/5500/5300, Isilon, Clariion CX-4/CX-3, CX 700/600/500).
• Proficient in administering Fabric Switches using CLI and Connectrix Manager.
• Hands-on experience with NetApp SAN and NAS technologies.
• Managing and monitoring NetApp 7-mode and cluster-mode systems.
• Troubleshooting performance issues on filers by collecting Core Dumps and Perfstats.
• Operations & Maintenance:
• Ensure SAN infrastructure services and operations are delivered consistently and are in compliance with SLAs.
• Coordinate necessary storage and backup infrastructure maintenance with vendors and customers according to best practices and SLAs.
• Manage SAN implementations and operational duties with a focus on productivity, cost control, and ensuring data availability and integrity.

Documentation & Process Improvement:

• Draft processes and procedures for both documented and undocumented backup software and hardware troubleshooting guides.
• Conduct regular audits of backup and storage configurations to maintain service quality.

Troubleshooting & Problem Resolution:

• Expertise in quickly troubleshooting day-to-day SAN/Storage and Backup-related issues.
• Self-motivated, quick learner with the ability to adapt to new technologies and third-party products.

Collaboration & Communication:

• Strong interpersonal and communication skills with a collaborative, team-oriented mindset.
• Work effectively with vendors, clients, and internal teams to address and resolve infrastructure-related issues.

Cloud Expertise:

• Hands-on experience with cloud platforms including Google Cloud Platform (GCP) and Amazon Web Services (AWS).