Technical Support Architect

Job Title: Technical Support Architect

Experience: 10 to 18 years

Location: Pan India

Notice Period: Immediate

Fulltime

Job Summary

We are looking for a highly skilled Technical Support Architect with a minimum of 10 years of relevant experience to lead and deliver 24/7 technical support managed services for a major healthcare client. This role involves designing support strategies, improving troubleshooting & issue resolution processes, providing high-quality technical guidance to the team, consulting with the client & thought leadership for a clinical trial business application. The ideal candidate will have deep application support expertise, team leadership, client consulting and a strong problem-solving mindset.

Key Technical Requirements

System Administration: Must Have

• Min 6 years in Databricks administration (application)
• Min of 4 yrs experience in Webapp administration (application)
• Min of 4 yrs exp in AWS Server administration
• Min 2-4 yrs of PG SQL administration
• AWS console/Cloud administration

Advanced Troubleshooting: Must Have

• Advanced application troubleshooting techniques & strategies
• VPCx issues working with client VPCx team for services issues
• Application Performance/System Performance
• Integration issues
• Databricks issues
• Spotfire issues
• Migration issues

Other Tools Knowledge: Preferable

• Nexthink, Lighthouse, RDS

If Interested, please fill the basic details.

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Thanks,

Prakash Morasa

Prakash.Morasa@Perficient.Com