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8 Peertechz Publications Jobs
Tele Caller (International)
1-4 years
Hyderabad / Secunderabad
1 vacancy
Tele Caller (International)
Peertechz Publications
posted 17hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
We are looking for an enthusiastic Tele caller who can contribute to the growth of our company. You will be responsible for closing conversations over the phone and maintaining good customer relationships.
An effective tele caller representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
An effective tele caller representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
Responsibilities
- Contact the potential authors and ask them to submit their article.
- Contact existing authors to get the information regarding their article.
- Answer questions about the company and its services.
- Ask questions to understand author issues in submission or any other issue related to it.
- Enter and update author information in the database
- Handle grievances to preserve the company s reputation.
Requirements
- Proven experience as tele caller representative or other sales/customer service role
- Good knowledge of computer and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Bachelor s Degree (Any Graduate)
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Employment Type: Full Time, Permanent
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What Peertechz Publications employees are saying about work life
based on 6 employees
Strict (9am - 6pm)
Monday to Saturday
No travel
Day Shift
Peertechz Publications Benefits
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