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34 Paychex IT Solutions India Jobs

Enterprise Security Operations Center Shift Lead

3-6 years

Bangalore / Bengaluru

1 vacancy

Enterprise Security Operations Center Shift Lead

Paychex IT Solutions India

posted 17d ago

Job Description

Overview Security Operations Center (SOC) Shift Leads are responsible for mentorship and guidance for their team of SOC Analysts. They have technical, strategic, and leadership responsibilities within Enterprise Security. The Shift Lead supports the SOC Supervisor/Manager by providing leadership coverage, operational support, and acting as a point of escalation for the SOC personnel. This individual serves as the primary backup for SOC Leadership. As part of their functions, the Shift Lead will complete and analyze SOC metrics to ensure incidents, tasks and detections are resolved within SLA and that the queue is not aging. This individual will also actively monitor task completion and proper escalation and handoff for incidents worked by the SOC Analysts during their shifts. This position has limited supervision. Responsibilities
  • Leads the SOC team and provides support during critical and non-critical business hours on Security Operations. Provides guidance to less senior team members.
  • Is proactive and reactive for problem alerting, analysis, resolution, and follow ups.
  • Acts as a lead resource for colleagues with less experience. Mentors, trains team members.
  • Publish & maintain team roster & upload to relevant tools. Maintains queue-based, SOC Analyst assignments and coverage.
  • Drives key performance metrics, key risk indicators, project updates.
  • Proactively leads and identifies work requests that can be downshifted or automated via software automation and orchestration tools.
  • Takes a lead role in ensuring that all working knowledge sets are properly documented and communicated.
  • Recommends and participates in the creation of SOC standards, best practices, and roadmaps.
  • Performs regular quality checks on tasks, provide appropriate feedback, maintain & report the same as per metrics. Qualifications
  • Associates Degree in Computer related discipline and/or Security certification(s) - Preferred
  • 3 years of experience in Security Incident Response or Security Operations Center.
Security Operations Center (SOC) Shift Leads are responsible for mentorship and guidance for their team of SOC Analysts. They have technical, strategic, and leadership responsibilities within Enterprise Security. The Shift Lead supports the SOC Supervisor

Employment Type: Full Time, Permanent

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Prepare for Security Operations roles with real interview advice

Top Paychex IT Solutions India Security Operations Interview Questions

Q1. sort the given array using only O(n) solution [0,1,1,1,0,0,0,1,0,1,0,1,1,0,0]
Q2. find 2nd max num from the array
View all 7 questions

What people at Paychex IT Solutions India are saying

What Paychex IT Solutions India employees are saying about work life

based on 106 employees
80%
94%
78%
50%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Paychex IT Solutions India Benefits

Submitted by Company
Cafeteria
Health Insurance
Hybrid Work Model
Child care
Team Outings
Soft Skill Training
Submitted by Employees
Health Insurance
Job Training
Team Outings
Work From Home
Soft Skill Training
Free Transport +6 more
View more benefits

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Paychex IT Solutions India Bangalore / Bengaluru Office Location

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Bangalore / Bengaluru, Karnataka Office
Primeco spectrum 2nd floor, Primeco towers Arekere gate, junction, Bannerghatta Rd, Bengaluru, Karnataka 560076 Bangalore / Bengaluru, Karnataka
560076

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