Senior Software Engineer

When our values align, there's no limit to what we can achieve.   At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

The primary role of the Senior Software Engineer is to Designs(HL,LL), modifies, develops, writes and implements software programming applications to satisfy complex requirements, to time and budget. She/he defines the technical requirements and creates high-level specifications ensuring feasibility, functionality and integration with existing platforms/solutions. Lead the development of highly complex applications according to business requirements following the Parexel Software Development Lifecycle. Manage the resolution of problem tickets and change requests. Analyze system problems and recommend solutions with minimal assistance. Lead efforts in the areas of systems integration, implementation, software updates, bug fixes, change requests and application support activities for assigned systems. Ensure that system documentation is complete and in accordance with IT and Corporate policy and guidelines. Perform & document unit testing of all code, managed in a source code controlled environment. Act as Development lead mentoring more junior employees. Document the design and code leading to the production of exceptionally high quality deliverables (code and documentation), ready for functional testing by Software Quality Assurance, and later Process Validation by representatives of the business. Provide level three production support for applications, as a member of Application Support department, when detailed deep analysis or source code changes are required.  

Key Accountabilities:

• Execute application development tasks, coordinate integration services, product implementation and software updates, bug fixes, change requests and application support for assigned systems. Document, provide quality assurance and ensure the system/data integration into the Parexel environment. Maintain appropriate change control and document management techniques.

• Function as a project team member, technical project manager or IT lead on projects, planning and delivering all appropriate project work and documentation on time and within budget. Provide regular status reports of all activities, plans and problems.

• Actively work with one or more functional areas within Parexel to align business process with systems and tools and to develop strategy.

• Impact Analysis, high level design and coding of complex enhancements to the software products and providing technical solutions that conform to requirements.

• Investigation, development and implementation of technical standards/processes;

• Work distribution recommendation, tracking / monitoring of staff members (SSE & SE) in his module / scrum team to effectively meet the project/sprint targets. Also provide support to junior members of staff by mentoring and training in fields of expertise.

• Analyze complex business and operational system requirements, and recommend solution options.

• Interface with other IT groups to ensure that database, hardware, network, security, quality, integration, support and project services associated with maintained systems are adequate and sufficiently managed.

• Interact with internal clients to understand the business need, help develop user functional requests and requirements and support the development and execution of test plans.

• Assist and advise in the development and continuous improvement of IT and IS Global IT standards and methodologies in relationship to application support in the Parexel environment.

• Keep abreast of industry standards, technological trends and best practices for application support and IT resource management.  

Skills:

• Advanced proficiency in application design, development and support.

• Demonstrated ability to manage projects and to lead geographically distributed teams.

• Knowledge of standard ITL process.

• Excellent interpersonal, verbal and written communication skills.

• Client focused approach to work.

• A flexible attitude with respect to work assignments and new learning.

• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.

• Willingness to work in a matrix environment.

• Veeva Vault administration, configuration.  

Knowledge and Experience:

• Between 6 to 10 years of Application Development experience.

• Between 4 to 5 years of supporting Veeva Vault applications, handling Veeva administration and configuration.  

• Experience in Veeva lifecycle domain will be an added advantage.

• Handle configuration change requests on lifecycles workflows security settings objects document types/subtypes etc.

• Provide L2/L3 support for Veeva Vault application.

• The candidate should have good knowledge of the ITIL support process.

• Should have good communication skills.

• Should understand the integrations well and work with the integrated teams for any issues.

• Coordinate with vendor for Veeva product releases.  

Education:

• Bachelor’s degree in Computer Science, data science, software development, or another related field; a master’s degree is recommended.  

Language Skills:

• Native language and proficiency in verbal and written English.