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Delivery Client Partner
Pando
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Early Sales Cycle Engagement:
- Engage early in the sales cycle to provide delivery plans, highlight delivery differentiators, andcommunicate with clients to build confidence in achieving their objectives.
Expertise and Engagement:
- Function as the business and industry expert for transformational projects/programs aligned to asingle solution.
- Engage with supply chain executives and teams to understand company-specific objectives.
- Map customer challenges to specific end-to-end solution enablers and design solutionrecommendations to address these challenges.Solution
Design and Effort Estimation:
- Estimate effort for task-level implementation activities within project scope and recommendappropriate roles for execution.
- Clearly articulate and present the business impact of recommended solutions, developing adeployment roadmap and establishing baselines to demonstrate qualitative and quantitative value.
Technical Understanding and Implementation:
- Understand Pandoplatform capabilities, including integration and architecture, for technicaldesign.
- Orchestrate the SaaS delivery process, owning the end-to-end customer relationship from kick-off togo-live to ensure rapid adoption and value realisation.
- Kickoff projects and serve as the liaison for a smooth go live.
Change Management and Leadership:
- Help identify change management efforts needed for global or regional program implementations.
- Lead and manage the entire delivery process, working alongside SI/consulting partners in thedeployment of Pandosolution.
- Handle client escalations as they arise with support from the wider team.
Customer Relationship and Growth:
- Build deep relationships and drive product adoption, helping clients follow data-driven approachesand measure KPIs to achieve value realisation.
- Inspire customer growth and advocacy, collaborating with Account Management and CustomerSuccess teams to discover growth opportunities and drive net expansion.
- Build and maintain relationship with senior stakeholders (CIO, CFO, Head of Supply Chain, CEO).
Collaboration and Feedback:
- Collaborate effectively with internal stakeholders to ensure smooth transitions between engagementstages.
- Share feedback with Product Management to identify areas for solution development opportunities.
Employment Type: Full Time, Permanent
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People are getting interviews at Pando through
People are getting interviews through
(based on 4 Pando interviews)
Referral
Campus Placement
Job Portal
25%
25%
25%
25% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Pando are saying
What Pando employees are saying about work life
based on 30 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Pando Benefits
Submitted by Company
Balanced work life Learning & certification Celebrations Clubs & recreation Rewards & recognitions Health & wellness
Submitted by Employees
View more benefits 
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