Upload Button Icon Add office photos
filter salaries All Filters

8 Outreach Jobs

Sr Staff Software Engineer, Voice Service and Experience

9-14 years

Hyderabad / Secunderabad

1 vacancy

Sr Staff Software Engineer, Voice Service and Experience

Outreach

posted 3mon ago

Job Role Insights

Flexible timing

Job Description

Making and receiving voice calls are a key component of the Outreach product offering. Every month, Outreach customers complete more than 8 million calls with their prospects on our voice platform. The Voice Service and Experience Team is hiring software engineers to increase its momentum in this space. If you have experience building high availability voice communication experiences on top of open-source real-time communication software and commercial communications platform APIs, we'd love to talk to you about this opportunity.

Telecom system development is a little different from other web development. The features we build are inherently heavy on state, complex in workflow, and include extensive third-party integrations. you'll have to be creative, build on top of a lot of existing technology, and stay focused on Outreach s core value proposition of revenue efficiency. you'll be building systems to ensure calling is simple, reliable, and crystal clear; so that our customers can reduce the time on clicking around or performing repetitive actions and focus on what matters most - interacting with their prospects.
 
Your Daily Adventures Will Include:
    • Partnering with product managers, designers, and analysts to deeply understand the needs of our users and build a product that serves those needs
    • Working with commercial CPaaS APIs and open-source real-time communication software to manage calls, messages, and security
    • Finding ways to engineer high availability into a system that has lots of moving parts
    • Working with stakeholders to make sure our customers have the tools they need to be successful on our platform
    • Setting direction for the team and help guide engineering vision
    • Working on one of the most visible parts of Outreach s product - to both our customers and the rest of our organization
    • Improving the team and company - you will be an active participant in our culture (mentorship, interviewing, and new initiatives)
    • Owning relationships with other engineering teams and collaborate with other functions within Outreach
Basic Qualifications:
    • 9+ years of professional software development experience
    • Experience with successful developing and shipping a large-scale web application with a customer-empathetic mindset
    • Skilled with web technologies including Javascript, HTML, CSS and React (or framework of your choice)
    • Skilled with building cloud-based service application and shipping production quality code in Golang, Ruby or C++
    • Proven technical and project leadership skills and able to guide and mentor others
    • Strong knowledge of shipping impactful and complex software projects
    • Experience with diagnosing real-time media quality issues (plus)
    • Experience with VoIP, specifically using WebRTC and SIP to facilitate real-time communication between users and with phone numbers across the globe (plus)

Employment Type: Full Time, Permanent

Read full job description

Prepare for Senior Staff Software Engineer roles with real interview advice

What people at Outreach are saying

What Outreach employees are saying about work life

based on 8 employees
50%
100%
50%
100%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Outreach Benefits

Team Outings
Job Training
Work From Home
Education Assistance
Soft Skill Training
International Relocation +6 more
View more benefits

Compare Outreach with

Zoho

4.3
Compare

Freshworks

3.5
Compare

LTIMindtree

3.8
Compare

TCS

3.7
Compare

HCLTech

3.5
Compare

Wipro

3.7
Compare

Tech Mahindra

3.5
Compare

Infosys

3.6
Compare

Cognizant

3.8
Compare

Accenture

3.8
Compare

Udaan

4.0
Compare

BigBasket

3.9
Compare

Swiggy

3.8
Compare

CARS24

3.6
Compare

Square Yards

4.0
Compare

Lenskart

3.2
Compare

BlackBuck

3.8
Compare

Blinkit

3.7
Compare

Ola Cabs

3.4
Compare

Myntra

4.0
Compare

Similar Jobs for you

Software Engineer at Vonage

Bangalore / Bengaluru

9-16 Yrs

₹ 12-19 LPA

Senior Architect at Exotel

Bangalore / Bengaluru

12-16 Yrs

₹ 14-18 LPA

Ruby on Rails Developer at PeerLogic Systems LLP

Pune

5-10 Yrs

₹ 6-10 LPA

Staff Software Engineer at Turing

Remote

6-8 Yrs

₹ 8-10 LPA

Software Developer at Oracle India Pvt. Ltd.

Gurgaon / Gurugram

12-20 Yrs

₹ 14-22 LPA

Senior Manager at Service Now Planet

Hyderabad / Secunderabad

10-15 Yrs

₹ 9-13 LPA

Team Lead at Hughes Systique

Gurgaon / Gurugram

5-9 Yrs

₹ 7-11 LPA

Senior Product Support Engineer at Dialpad, Inc.

Bangalore / Bengaluru

3-8 Yrs

₹ 5-10 LPA

Software Developer 4 at Oracle India Pvt. Ltd.

Hyderabad / Secunderabad

6-10 Yrs

₹ 10-14 LPA

Staff Software Engineer at TEKION

Bangalore / Bengaluru

4-10 Yrs

₹ 6-12 LPA

Sr Staff Software Engineer, Voice Service and Experience

9-14 Yrs

Hyderabad / Secunderabad

3mon ago·via naukri.com

Senior Manager, Accounting

5-7 Yrs

Hyderabad / Secunderabad

5d ago·via naukri.com

Senior Software Engineer (Backend - Golang)

2-5 Yrs

Hyderabad / Secunderabad

6d ago·via naukri.com

Program Manager, Enterprise Risk

4-8 Yrs

Hyderabad / Secunderabad

6d ago·via naukri.com

Staff Software Engineer (Frontend)

1-4 Yrs

Hyderabad / Secunderabad

21d ago·via naukri.com

Staff Security Engineer

1-5 Yrs

Hyderabad / Secunderabad

24d ago·via naukri.com

Staff Software Engineer (Backend)

1-3 Yrs

Hyderabad / Secunderabad

1mon ago·via naukri.com

Senior Staff Software Engineer (Frontend)

2-5 Yrs

Hyderabad / Secunderabad

2mon ago·via naukri.com
write
Share an Interview